Summary
Overview
Work History
Education
Skills
Timeline
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SYNOVIA GOUCH

Los Angeles,CA

Summary

Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.

Overview

3
3
years of professional experience

Work History

Medical Assistant Externship

Medicine for Business and Industry (MBI)
08.2025 - 10.2025
  • Prepared and maintained medical records, enhancing accuracy and compliance with regulations.
  • Coordinated patient scheduling and follow-up appointments, improving clinic workflow efficiency.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Completed EKGs and other tests based on patient presentation in office.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Performed medical records management, including filing, organizing and scanning documents.

Unarmed Security Guard

Contemporary Services Corporation (CSC)
06.2023 - 02.2025
  • Completed full building and grounds patrols to spot and investigate concerns. Assisted visitors and customers to provide directions, answer questions and meet requests. Verified each individual's right to enter restricted areas and denied access to unauthorized persons. Improved overall safety by enforcing company policies and regulations among employees and visitors alike. Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies. Responded quickly to incidents and assessed active situations for security concerns.

Caregiver

In Home Supportive Services
05.2024 - 01.2025
  • Dedicated Medical Assistant with over five years of experience in diverse healthcare settings. Proficient in assisting physicians with patient examinations and procedures while ensuring optimal patient care. Skilled in managing administrative tasks including patient scheduling, medical record management, and insurance verification. Strong ability to communicate effectively with patients and healthcare teams for seamless workflow.

CNA

Clipboard Health
06.2022 - 03.2023
  • Assisted patients with daily living activities, promoting independence and dignity. Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Enhanced patient satisfaction by providing compassionate and attentive care. Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs. Provided emotional support for patients during challenging times, fostering a positive healing environment.

Education

High School Diploma - Medical Assistant

UEI College
Gardena, CA
10.2025

Certified Nursing Assistant -

Los Angeles Skills Academy
Santa Fe Springs, CA
10.2022

High School Diploma -

Five Keys
Los Angeles, CA
06-2022

Skills

  • HIPAA compliance

  • Patient scheduling

  • Customer service

  • Vital sign monitoring

  • Direct patient care

  • Data entry

  • Reliable team player

  • Electronic medical records

  • CPR

  • Specimens collection and processing

  • Insurance verification

  • Appointment setting

  • Phlebotomy techniques

Timeline

Medical Assistant Externship

Medicine for Business and Industry (MBI)
08.2025 - 10.2025

Caregiver

In Home Supportive Services
05.2024 - 01.2025

Unarmed Security Guard

Contemporary Services Corporation (CSC)
06.2023 - 02.2025

CNA

Clipboard Health
06.2022 - 03.2023

High School Diploma - Medical Assistant

UEI College

Certified Nursing Assistant -

Los Angeles Skills Academy

High School Diploma -

Five Keys

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SYNOVIA GOUCH