Alayna Ogle
Leetonia,OH
Summary
Organized and compassionate candidate successful at managing multiple priorities with a positive attitude. Dedicated to forming meaningful relationships with clients and advocating for their needs.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Riser Tavern
10.2021 - Current
- Skilled at working independently and collaboratively in team environment.
- Contributed to positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Developed and maintained effective working relationships.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Assisted managers with resolving service- and food-related issues.
- Effectively handled high-pressure situations, managing multiple tasks simultaneously.
- Promoted repeat business through positive engagement with guests.
- Trained new host staff members on policies, procedures, and best practices ensuring consistency across all shifts.
Ice Cream Server
Handel's Homemade Ice Cream
05.2021 - 10.2021
- Prepared orders quickly while adhering to proper food safety guidelines.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Accurately operated cash register to process customer payments.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Maintained clean and organized workspace, ensuring a positive environment for customers and coworkers.
Education
Bachelor of Social Work - Social Work
Youngstown State University
Youngstown, OH12.2024
Skills
- Warm and Friendly
- Organizational Skills
- Active Listening and Learning
- Detail Oriented
- Interpersonal Communication
- Quick Thinking
- Problem Resolution
- Dependable and Responsible
Additional Information
Volunteer experience at Community Legal Aid (Youngstown) and Neil Kennedy Recovery Center.
Timeline
Restaurant Hostess
Riser Tavern
10.2021 - Current
Ice Cream Server
Handel's Homemade Ice Cream
05.2021 - 10.2021
Bachelor of Social Work - Social Work
Youngstown State University
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