Alayna Wright
Seaford ,NY
Summary
Seasoned Merchandiser with broad background in retail and wholesale environments. Strong knowledge of inventory management, and product placement, coupled with aptitude for trend forecasting. Demonstrated ability to improve sales outcomes through strategic merchandising initiatives. Skilled communicator with ability to build productive relationships across various levels of business hierarchy. Results-driven professional, committed to contributing positively to team success through hard work and collaboration.
Overview
11
11
years of professional experience
Work History
Merchandiser
Southern Glazer's Wine and Spirits
Syosset, NY
10.2024 - Current
- Set up attractive window displays that encouraged customers to enter the store eager to try to displayed brand
- Set up in store displays to promote sales and product growth
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Participated in weekly meetings regarding upcoming promotions or changes in product lines.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Organized displays according to company standards and specifications.
Bartender
Bourbon and Brews
Merrick , NY
09.2021 - 04.2025
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Adhered to state regulations regarding serving alcohol responsibly.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Greeted customers and provided excellent customer service.
- Provided drink suggestions to customers based on their preferences.
- Displayed and retained extensive knowledge of product and cocktails
- Upsold customers from shelf to premium brands to help boost sales.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Brand Educator
Hart Agency
Melville , NY
10.2018 - 12.2024
- Executed brand marketing strategies that significantly increased customer engagement.
- Educated consumers about various brands through on-premise and off-premise initiatives.
- Provided product samples and background brand knowledge
- Interacted effectively with diverse personalities while adapting to non-traditional hours.
Service Representative
GEICO
Woodbury, NY
12.2020 - 12.2023
- Assisted customers with policy inquiries and coverage options.
- Educated clients on insurance products and services available.
- Resolved customer complaints through effective communication techniques.
- Utilized company systems to manage client accounts efficiently.
- Maintained up-to-date knowledge of industry regulations and policies.
- Cultivated relationships with teammates to assist customers with inquiries or resolve problems.
- Updated accounts with recent information and processed customer payments.
- Resolved customer concerns with friendly and knowledgeable service.
Office Administrator
Hand and Stone Massage and Facial
Bellmore , NY
05.2018 - 12.2020
- Ensured that all shifts were adequately staffed according to operational requirements.
- Implemented new technologies that improved accuracy of scheduling information.
- Coordinated shift changes between employees when requested or necessary.
- Responded quickly and effectively to customer inquiries about availability of staff.
- Trained new employees on scheduling systems and processes.
- Resolved issues related to scheduling conflicts or discrepancies between employees' requests and actual assignments.
- Developed and maintained accurate schedules for staff, including vacation and sick days.
- Provided guidance to subordinates on scheduling matters as needed.
Office Administrator
John Robinson Land Surveyor
Massapequa Park, NY
01.2015 - 03.2020
- Coordinated and managed daily administrative operations of the office.
- Prepared presentations using Microsoft Office applications such as Word, Excel, and PowerPoint.
- Processed invoices on a timely basis according to established procedures.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Developed strong relationships with clients through excellent customer service skills.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Scheduled appointments for senior management team members using Outlook calendar system.
- Processed financial documents, contracts, expense reports and invoices.
Education
Bachelor of Science - Applied Gerontology
SUNY, Farmingdale
Farmingdale, NY05-2025
Bachelor of Science - Business Management
SUNY, Farmingdale
Farmingdale, NY05-2021
Timeline
Merchandiser
Southern Glazer's Wine and Spirits
10.2024 - Current
Bartender
Bourbon and Brews
09.2021 - 04.2025
Service Representative
GEICO
12.2020 - 12.2023
Brand Educator
Hart Agency
10.2018 - 12.2024
Office Administrator
Hand and Stone Massage and Facial
05.2018 - 12.2020
Office Administrator
John Robinson Land Surveyor
01.2015 - 03.2020
Bachelor of Science - Applied Gerontology
SUNY, Farmingdale
Bachelor of Science - Business Management
SUNY, Farmingdale