Alayna Sena
Tucumcari,NM
Summary
Strong customer service skills and attention to detail. Experienced in case file management and payment collection, ensuring efficient processing and accurate record-keeping.
Overview
2
2
years of professional experience
Work History
Part Time Municipal Court Clerk
City of Tucumcari
Tucumcari, New Mexico
12.2025 - Current
- Provided customer service in person and via phone to assist the public with court procedures.
- Scheduled court hearings to ensure processing of cases.
- Processed court documents and maintained accurate case files for municipal cases.
- Received and submitted payments for fees and fines, tracking amounts and issuing receipts.
Pool Manager
City of Tucumcari
Tucumcari, New Mexico
06.2025 - 08.2025
- Scheduled and supervised lifeguard tasks to ensure coverage.
- Delivered exceptional customer service, resolving complaints to maintain visitor satisfaction.
- Oversaw cash handling processes, ensuring accurate daily deposits to City Hall.
- Enforced all pool rules and regulations in a courteous manner.
- Administered first aid in emergency situations.
Lifeguard
City of Tucumcari
Tucumcari, New Mexico
05.2024 - 08.2024
- Administered first aid ensuring safety.
- Provided exceptional customer service to pool visitors, enhancing overall guest experience.
- Managed cash transactions for daily pool admissions.
Education
High School Diploma -
Tucumcari
Tucumcari, NM05-2024
Skills
- Case file management
- Document processing
- Payment collection
- Customer service
- Time management
- Software proficiency
Timeline
Part Time Municipal Court Clerk
City of Tucumcari
12.2025 - Current
Pool Manager
City of Tucumcari
06.2025 - 08.2025
Lifeguard
City of Tucumcari
05.2024 - 08.2024
High School Diploma -
Tucumcari