Alaysha Mitchell
Roswell,GA
Summary
Proactive Team Leader Manager and Coach with extensive experience in customer service, team productivity, and player development. Known for resolving customer issues, implementing efficient workflows, and fostering positive team environments. Strong skills in decision-making, motivational coaching, and collaboration with senior management to achieve strategic goals.
Overview
5
5
years of professional experience
Work History
Team Leader Manager
Charlotte Russe
01.2023 - 08.2024
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Coach
High Five Sports Zone
03.2022 - 12.2022
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
Housekeeper
Hilton Garden Inn Hotel
04.2019 - 04.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
High School Diploma -
Centennial High School
Roswell, GA05.2024
Skills
- Customer Focus
- Workload Management
- Motivational Skills
- Influencing skills
- Team Leadership
- Decision-Making
Timeline
Team Leader Manager
Charlotte Russe
01.2023 - 08.2024
Coach
High Five Sports Zone
03.2022 - 12.2022
Housekeeper
Hilton Garden Inn Hotel
04.2019 - 04.2020
High School Diploma -
Centennial High School