Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
5
5
years of professional experience
Work History
DC Associate
Kendra Scott
09.2023 - Current
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Sales Associate
Allclear
01.2023 - 03.2023
Cultivated deep understanding of product features to answer questions and overcome objections.
Generated additional sales opportunities with upselling and cross-selling techniques.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Associate/ Cashier
Nordstroms
11.2021 - 10.2022
Cross-trained with other store departments and areas, supporting overall retail operations.
Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities.
Promoted visual presentation standards by keeping store replenished.
Engaged with guests to understand and anticipate customer service needs.
Used product knowledge for handling objections.
Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
Front Desk Representative
Planet Fitness
05.2021 - 10.2021
Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
Was in charge of answering a multi-line phone system, responding to inquiries, and transferring calls to the appropriate departments and personnel.
Was in charge of collecting deposits, fees, and payments, as well as processing all financial data and providing customers with receipts and change.
Went above and beyond for my guests, including making outside venue reservations and organizing tours.
Reviewed accounts and charges with guests during check out process.
Sales Associate
Champs Sports
01.2020 - 03.2021
Checked customer prices and processed sales by scanning barcodes.
Educated customers about shoe promotions to increase sales.
Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance.
Participated in ongoing training to enhance own job skills and knowledge.
Responded quickly to meet customer needs and resolve problems.
Provided efficient and courteous service to customers at all times.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Experienced with social media and communications platforms.