Alayzha Rivers
Baytown,TX
Summary
Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Overview
4
4
years of professional experience
Work History
Shift Manager
Mas Restaurant Group LLC.
12.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Ensured food safety standards were met by regularly sanitizing workstations and equipment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Associate
Walmart
10.2020 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Ross S. Sterling HS
Baytown, TX05-2018
Skills
- Cash handling
- Decision-making
- Employee training
- Quality assurance
- Inventory control
- Schedule management
- Customer service
Timeline
Shift Manager
Mas Restaurant Group LLC.
12.2021 - Current
Sales Associate
Walmart
10.2020 - 11.2021
High School Diploma -
Ross S. Sterling HS
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