Alazae Serrano
San Angelo
Summary
Dependable and customer focused seeking an overnight call center position. Strong communication and problem solving skills with experience in fast paced retail environments. Reliable, detail-oriented, and fully available for overnight shifts, including weekends and holidays.
Overview
2
2
years of professional experience
Work History
Sales Representative Team Leader
Rue21
San Angelo
03.2021 - 06.2023
- Led sales team to consistently meet daily revenue goals through targeted sales strategies.
- Engaged in active listening during customer interactions to accurately identify and address needs.
- Developed strategies to address customer inquiries and resolve issues promptly.
- Compiled and analyzed detailed reports on daily, weekly, and monthly sales activity to inform decision-making.
- Made decisions and resolved issues using critical thinking and analytical skills.
Education
High School Diploma -
Central High School
San Angelo, TX05-2019
Skills
- Sales strategy
- Sales forecasting
- CRM software
- Market analysis
- Revenue optimization
- Customer relationship management
- Problem solving
- Conflict resolution
- Active listening
- Reliability
- Professionalism
Timeline
Sales Representative Team Leader
Rue21
03.2021 - 06.2023
High School Diploma -
Central High School