Open To Work
Alba George
Woodstock,GA
Work Preference
Summary
Highly motivated employee seeking opportunities to expand skills and contribute to company success while pursuing growth opportunities within the company. Professionally skilled in hard work, leadership and time management. Extended experience in the areas of health care and business operations
Overview
1
1
Certification
5
5
years of professional experience
Work History
Senior Plasma Center Technician
Biolife Plasma Services
Kennesaw, Georgia
06.2025 - Current
- Perform venipuncture and capillary blood collection while also using the EMR system.
- Exhibited strong attention to detail, professionalism, and communication skills in a fast-paced healthcare environment to enhance patient interactions.
- Verified patient identity and accurately labeled specimens to ensure proper processing and minimize collection errors
- Labeled blood collection tubes and verified patient identity with two identifiers, ensuring accuracy and minimizing risk of errors.
- Facilitated patient check-in and prepared patients for appointments using EMR system for point-of-care testing, including hemoglobin, protein screening, vital signs, and weight, ensuring timely appointments and results within normal ranges.
- Monitored and assisted patients during or after blood collection, including lightheadedness, nausea, vomiting, feeling of fainting, and convulsive episodes.
Customer Care Agent
Government Window LLC
02.2024 - 06.2025
- Managed high call volume while ensuring consistent, high-quality service
- Handled escalated calls with professionalism, effectively resolving customer issues
- Directed clients to appropriate departments, enhancing resolution efficiency
- Conducted cross-training sessions with team members to verify skills and improve transaction handling.
- Facilitated smooth transitions year round
Sales and Leasing Associate
Allatoona Landing Marine
12.2021 - 02.2024
- Provided guest with positive experience and professional impression, developing lasting relationships with guest and building loyalty.
- Handled significant financial transactions and ensured accurate record-keeping.
- Handling phone calls from all around the marina and campground .
- Conducted daily procedures for opening and closing. Daily deposit, opening and closing registers. Set any new rates or discounts.
- Managed guest arrivals and departures efficiently , extended stays or early departures.
- Took future / potential costumers to look at campground spots and boat slips , discussed pricing and monthly budget/ wants and needs.
Education
High School Diploma -
Carlton J. Kell High School
Woodstock Ga05-2019
Skills
- Specimen labeling
- EMR
- Venipuncture
- Costumer service
- Time Management
- Medical Terminology
- Venipuncture & Capillary Puncture
- Effective Communication
Languages
- Spanish - Fluent
- English
Certification
- Phlebotomy Technician
Timeline
Senior Plasma Center Technician
Biolife Plasma Services
06.2025 - Current
Customer Care Agent
Government Window LLC
02.2024 - 06.2025
Sales and Leasing Associate
Allatoona Landing Marine
12.2021 - 02.2024
High School Diploma -
Carlton J. Kell High School