Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Diane Evans

Westland

Summary

Professional healthcare worker ready to excel in phlebotomy. Strong foundation in venipuncture, specimen handling, and patient care. Focused on team collaboration and flexible with changing needs. Known for reliability, achieving results, and maintaining high standards in all tasks.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Plasma Center Technician

Biolife Plasma Services
08.2025 - Current
  • Oversaw daily operations of plasma collection, ensuring compliance with safety and regulatory standards.
  • Provided exceptional customer service to donors during pre-donation evaluation, donation process, and post-donation care.
  • Expedited donor processing by skillfully operating advanced screening technology such as plasmapheresis machines.

Server

The Filling Station
11.2023 - 06.2025
  • Managed accurate order taking and processing for diverse menu offerings.
  • Delivered exceptional customer service in fast-paced dining environment.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Manager/Barista

Northern Grind Coffee
10.2020 - 11.2023
  • Supervised daily operations, ensuring high-quality beverage preparation and customer service standards.
  • Trained and mentored junior baristas in coffee preparation techniques and equipment usage.
  • Coordinated promotional events, driving customer engagement and increasing foot traffic to the café.

Education

Phlebotomy - Training program

Phlebotomy Training Specialist
Southfield, MI
09.2025

Associate of Applied Business - Business Communication

Eastern Michigan University
Ypsilanti, MI
08-2023

High school diploma - undefined

Ida High School
Ida, MI
05.2020

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Centrifugation techniques

Certification

  • Licensed phlebotomy technician September 2025 to September 2027
  • Certified Phlebotomy Technician

Timeline

Senior Plasma Center Technician

Biolife Plasma Services
08.2025 - Current

Server

The Filling Station
11.2023 - 06.2025

Manager/Barista

Northern Grind Coffee
10.2020 - 11.2023

Associate of Applied Business - Business Communication

Eastern Michigan University

High school diploma - undefined

Ida High School

Phlebotomy - Training program

Phlebotomy Training Specialist