Alba Ruiz
Beaverton
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant
Providence Children's Development Institute
Portland
01.2023 - Current
- Help with intake referrals, assist with previewing charts to make sure the patient is coming to the clinic for the correct reason
- Room patients and go over Medications, Allergies, Take Vitals and update their social documentation
- Assist with sending out release of information forms
- Reaching out to clinics and school to request records
- Assist in sending referrals
- Replying to families through MyChart or phone with anything they have questions on
- Stocking rooms and making sure all equipment is suitable for the providers to use
- Maintain the emergency medications for the clinic to make sure they are up to date
- Actively participate in my roll as a safety coordinator
Medical Assistant
The Vu Center for Plastic and Hand Surgery
Beaverton
08.2022 - 01.2023
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Prepared treatment rooms for patient examinations.
- Explained treatment procedures and physicians' instructions.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Handled general office duties to support administrative staff during peak hours.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Assisted in helping create casts and splints under the supervision of the doctors
Medical Assistant
LAGS Medical Centers
Beaverton
04.2021 - 01.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Customer Service Associate
The Home Depot Inc
Beaverton
02.2020 - 03.2021
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Suggested product solutions based on individual customer needs.
- Answered phone calls from customers promptly and courteously.
Education
Medical Assistant -
Pioneer Pacific College
Wilsonville, OR10.2019
High School Diploma -
Aloha High School
Beaverton, OR06.2017
Skills
- Medical Terminology
- Inventory and Supply Management
- HIPAA Compliance
- Patient Documentation
- Vital Sign Monitoring
- Specimens Collection and Processing
- Medical Records Management
- Patient-Focused Care
- Phlebotomy
- Stocking Supplies
- Multidisciplinary Team Collaboration
Timeline
Certified Medical Assistant
Providence Children's Development Institute
01.2023 - Current
Medical Assistant
The Vu Center for Plastic and Hand Surgery
08.2022 - 01.2023
Medical Assistant
LAGS Medical Centers
04.2021 - 01.2022
Customer Service Associate
The Home Depot Inc
02.2020 - 03.2021
Medical Assistant -
Pioneer Pacific College
High School Diploma -
Aloha High School