Alba Torres
Flushing,NY
Summary
Compassionate bilingual Domestic Violence Counselor with experience in providing crisis intervention, therapeutic counseling, and advocacy for survivors. Strengths include keen emotional intelligence, active listening skills, cultural humility, and ability to develop strong rapport with clients by demonstrating empathy, respect, and patience. Notable impact made in previous roles through successful implementation of trauma-informed care models to support healing and empowerment of survivors.
Overview
16
16
years of professional experience
Work History
Bilingual Domestic Violence Counselor
The Safe Center LI
Bethpage, NY
08.2020 - 01.2025
- Provided one-on-one counseling sessions for victims of domestic violence.
- Developed personalized treatment plans to address individual needs and goals.
- Offered emotional support and guidance to help the client navigate their circumstances.
- Completed detailed documentation of sessions, client notes, and recommendations.
- Conducted biopsychosocial assessments to evaluate client needs.
- Provided crisis intervention services to clients experiencing mental health issues.
- Implemented therapeutic techniques such as cognitive-behavioral therapy and mindfulness training into practice.
- Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
- Maintained accurate and up-to-date records of client progress and treatment plans.
- Ensured all counseling was provided with cultural sensitivity and a trauma-informed approach, recognizing the unique needs of diverse populations.
Assistance Director
Sineca Controls, LLC
Queens, NY
01.2015 - 07.2020
- Developed and implemented strategic plans to ensure organizational goals were met.
- Ensured compliance with all relevant regulations, policies, and procedures.
- Prepared staff work schedules and assigned team members to specific duties.
- Represented the organization at industry events, conferences, and public meetings.
Assistant Manager
Sineca de Venezuela C.A
Valencia, Venezuela
09.2008 - 01.2015
- Drafted comprehensive proposals tailored for clients.
- Developed and maintained work rosters aligned with customer needs.
- Supported project's promotional efforts through countrywide presentations.
- Identified potential areas for development through detailed evaluation of individual and team performance.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Education
Master of Social Work -
Fordham University
Bronx, NY05-2023
Bachelor of Social Work -
Molloy University
Rockville Centre, NY05-2022
Associate of Arts -
Queensborough Community College
Bayside05-2020
Skills
- Crisis intervention
- Cognitive behavioral therapy
- Biopsychosocial assessment
- Cultural sensitivity
- Trauma-informed care
- Emotional support
- Self-care promotion
- Psychoeducation delivery
- Self motivation
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Bilingual Domestic Violence Counselor
The Safe Center LI
08.2020 - 01.2025
Assistance Director
Sineca Controls, LLC
01.2015 - 07.2020
Assistant Manager
Sineca de Venezuela C.A
09.2008 - 01.2015
Master of Social Work -
Fordham University
Bachelor of Social Work -
Molloy University
Associate of Arts -
Queensborough Community College
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