Alba Isela Zepeda Leyva
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier & costumer service representative
Dillards Department Store
Tucson
04.2025 - 11.2025
- Assisted customers with purchases and resolved product inquiries to enhance shopping experience.
- Operated cash register during peak shopping hours to maintain smooth transaction flow.
- Processed cash, credit, and gift card transactions with accuracy to ensure customer satisfaction.
CEC Front Coordinator
Marshall’s clothing store
Tucson
02.2023 - 02.2025
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Organized team events to promote a positive work environment.
- Monitored project progress and provided updates to stakeholders.
- Researched and prepared reports for management and governmental agencies.
- Recruited, interviewed and selected employees to fill vacant roles.
Education
Pueblo Magnet High School
Tucson , AzSkills
- Employee training
- Costumer service
- Conflict Resolution
- Team coordinator
- Effective Communication
- Problem solving
- Critical Thinking
- Clear communication
- Decision making
- Bilingual
- Time management
Timeline
Cashier & costumer service representative
Dillards Department Store
04.2025 - 11.2025
CEC Front Coordinator
Marshall’s clothing store
02.2023 - 02.2025
Pueblo Magnet High School