Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Costumer ServiceCustomer Sales RepresentativeWork Type
Part TimeFull TimeLocation Preference
RemoteHybridLocation: Maple Grove, MN
Open to relocation: Yes
Open To Work
Alexis Provo
Maple Grove,MN
Work Preference
Summary
Friendly customer service professional with experience handling customer questions, resolving issues, and creating positive customer experiences in fast-paced environments. Strong communication and problem-solving skills with the ability to stay organized, work efficiently, and work well both independently and with a team.
Experienced in handling large amounts of cash, processing checks and payments accurately, and maintaining attention to detail during financial transactions. Known for being dependable, professional, and committed to providing friendly and efficient service.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Costumer Service
Home Depot
Maple Grove, MN
08.2025 - Current
- Learned and shared new processes for improved customer service experiences.
- Ensured proper customer service standards were met.
- Provided excellent customer service support when necessary.
- Answered phones promptly and provided excellent customer service.
- Provided customer service to resolve disputes or complaints.
- Trained new customer service personnel.
- Handled customer service issues and rectified employee problems.
Customer Sales Representative
The Buckle
Maple Grove
10.2023 - 08.2025
- Assisted customers in selecting and purchasing merchandise.
- Provided product knowledge to enhance customer shopping experience.
- Processed transactions accurately using point-of-sale system.
- Collaborated with team members to achieve sales goals.
- Handled customer inquiries and resolved issues promptly.
- Maintained store appearance through merchandising and organization.
- Answered customer inquiries regarding product features, availability, and pricing.
- Developed relationships with existing customers through follow-up communications.
Education
Associate of Science - Business
North Hennepin Community College
Minneapolis, MN 08.2025 - 05.2026
Skills
- Excellent customer service
- Conflict resolution
- Employee training
- Transaction processing
- Transaction handling
- Communication skills
- Cash handling and management
- Cash register operation
- Point-of-sale system operation
- Refund handling
- Sales techniques
- Decision making aptitude
- Credit card processing
Timeline
Costumer Service
Home Depot
08.2025 - Current
Associate of Science - Business
North Hennepin Community College
08.2025 - 05.2026
Customer Sales Representative
The Buckle
10.2023 - 08.2025