Albert Breeden
Detroit
Summary
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader Student Success Coach
City Year Detroit
10.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed strong rapport with students by actively listening to their concerns and needs, fostering a supportive learning environment.
- Monitored student progress using data-driven assessments to inform coaching strategies and interventions.
- Served as a trusted advocate for students, addressing any barriers to their success while promoting self-efficacy and resilience.
Website Designer
Growth Detroit Youth Talent
07.2022 - Current
- Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
- Developed custom website features to meet client needs, resulting in improved functionality and increased satisfaction.
Retail Sales Associate
Foot Locker
02.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
Fast Food Team Leader
Wendy's
06.2018 - 01.2021
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
Education
Associate of Arts -
Wayne County Community College
Detroit, MI06-2024
High School Diploma -
Detroit Edison Public School Academy
Detroit, MI06-2021
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
Certification
- Introduction to Digital Marketing issued by Coursera and the University of California, Irvine
- Launch Your Online Business issued by Coursera and The State University of New York
Timeline
Team Leader Student Success Coach
City Year Detroit
10.2023 - Current
Website Designer
Growth Detroit Youth Talent
07.2022 - Current
Retail Sales Associate
Foot Locker
02.2022 - Current
Fast Food Team Leader
Wendy's
06.2018 - 01.2021
Associate of Arts -
Wayne County Community College
High School Diploma -
Detroit Edison Public School Academy
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