Albert Echevarria
Oviedo,FL
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
19
19
years of professional experience
Work History
Vendor Management Inventory Specialist
MSC Industrial Supply
04.2013 - 10.2023
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed physical inventory counts each month.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
- Implemented systems for tracking and managing stock levels with accuracy and precision.
Regional Customer Service Specialist
Barnes Distribution
08.2004 - 04.2013
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Coordinated conversions from competitive product to ours on a timely and efficient manner.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Arts - Economics
Lehman College of The City University of New York
The Bronx, NY06.1994
Skills
- Audit Coordination
- Project Support
- Plan Oversight
- Order Placement
- Cross-Functional Communication
- Product Development
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Vendor Management Inventory Specialist
MSC Industrial Supply
04.2013 - 10.2023
Regional Customer Service Specialist
Barnes Distribution
08.2004 - 04.2013
Bachelor of Arts - Economics
Lehman College of The City University of New York