Albert Edmonds
Brunswick,ME
Summary
Accomplished leader with a proven track in armed security, adept in team direction and enhancing safety and security protocols. Leveraged access control management and exceptional customer service skills to elevate operational standards and safety measures. Expert in developing high-performing teams and driving business growth through strategic planning and professional development.
Overview
10
10
years of professional experience
Work History
Security Officer
General Dynamics Bath Iron Works
2022.10 - Current
- Provided excellent customer service while conducting access control procedures for all visitor, vendors, and employees.
- Checked and verified photo identification prior to granting facility access, maintaining accurate access reports.
- Conducted searches of individuals, vehicles and premises.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Secured premises and personnel by providing escorts, patrolling property by foot, vehicle, boat, etc., and monitoring surveillance equipment.
Director of Southern Operations
Farr & Associates
2021.03 - Current
- Developed high-performing security teams in executive protection by providing training, guidance, and opportunities for professional growth.
- Monitored supply and inventory to keep operations running smoothly.
- Conducted strategic market and contractual research to drive business development.
- Leveraged professional networks and industry knowledge to strengthen client relationships and consultations.
- Formulated emergency and security action plans for both company standards and individual client needs.
Fit Specialist
Big Moose Harley Davidson
2022.01 - 2022.10
- Provided excellent customer service in sales, identifying customer needs and matching them with preferred products.
- Enhanced store sales by actively participating in client outreach through inbound and outbound telemarketing endeavors.
- Built strong relationships with clients through attentive service and follow-up communication utilizing our CRM system, resulting in repeat business.
- Supported digital media marketing campaigns by creating videos and promotional content that highlighted the benefits of shopping with Big Moose Harley Davidson stores.
Security Officer
Polaris Security
2021.08 - 2021.12
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Store Manager
Rent-A-Center NPS
2014.09 - 2021.08
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Approved regular payroll submissions for employees.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
GED -
Bath Adult Education
Bath, ME05.2010
Skills
- Secret Security Clearance
- Armed Security
- Certified CPR/First Aid Instructor
- Stop Bleed Certification
- De-escalation Certification
- CCW Permit for State of Residency
- Access Control Management
- Customer Service
- Sales
- Team Management
Timeline
Security Officer
General Dynamics Bath Iron Works
2022.10 - Current
Fit Specialist
Big Moose Harley Davidson
2022.01 - 2022.10
Security Officer
Polaris Security
2021.08 - 2021.12
Director of Southern Operations
Farr & Associates
2021.03 - Current
Store Manager
Rent-A-Center NPS
2014.09 - 2021.08
GED -
Bath Adult Education
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