
Accomplished Branch Manager with a proven track record in driving deposit growth and enhancing customer satisfaction. Expertise in operations management, coaching, and team collaboration to achieve business development goals.
Led branch operations, sales, service and employee development. Increased branch deposits, profitability and customer satisfaction scores. Oversaw branch operations and hired,trained and coached employees. Excelled at referring to business partners including wealth and small business representatives
Led branch in operations, sales and customer service. Developed strategies to help grew deposits over 400% . Consistently led the Englewood branch to finish in the top 5% nationally ( based on sales, service, operations and profitability ). Hired, trained and coached the team on an ongoing basis.
Led multiple branches ( Ramsey NJ, Mahwah NJ and Montvale NJ ) to achieve their sales, service and operational goals.
Responsible for coaching employees in all three branches.
Oversaw the staffing, coaching and budgets. Ran several community events in Bergen and Rockland Counties.