Summary
Overview
Work History
Education
Skills
Timeline
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Albert Gutierrez

Orangeburg

Summary

Accomplished Branch Manager with a proven track record in driving deposit growth and enhancing customer satisfaction. Expertise in operations management, coaching, and team collaboration to achieve business development goals.

Overview

25
25
years of professional experience

Work History

Branch Manager. VP

TD Bank
Montvale, NJ
10.2013 - Current

Led branch operations, sales, service and employee development. Increased branch deposits, profitability and customer satisfaction scores. Oversaw branch operations and hired,trained and coached employees. Excelled at referring to business partners including wealth and small business representatives

Branch Manager

Capital One
Englewood, NJ
01.2007 - 10.2013

Led branch in operations, sales and customer service. Developed strategies to help grew deposits over 400% . Consistently led the Englewood branch to finish in the top 5% nationally ( based on sales, service, operations and profitability ). Hired, trained and coached the team on an ongoing basis.

Cluster Manager

Hudson United Bank
Ramsey, NJ
07.2001 - 01.2007

Led multiple branches ( Ramsey NJ, Mahwah NJ and Montvale NJ ) to achieve their sales, service and operational goals.

Responsible for coaching employees in all three branches.

Oversaw the staffing, coaching and budgets. Ran several community events in Bergen and Rockland Counties.

Education

No Degree - Business Management

Rockland Community College
Suffern, NY

Skills

  • Branch operations management
  • Excellent customer service
  • Business Development
  • Coaching and leadership
  • Highly motivated

Timeline

Branch Manager. VP

TD Bank
10.2013 - Current

Branch Manager

Capital One
01.2007 - 10.2013

Cluster Manager

Hudson United Bank
07.2001 - 01.2007

No Degree - Business Management

Rockland Community College