Albert Harris III

Skilled in customer service and interpersonal communication, excels at resolving inter-relational issues promptly. Recognized for strong work ethic and commitment to upholding integrity. Experienced F&B professional with a history of team leadership, service optimization, and improving customer satisfaction. Valued for collaborative approach and ability to deliver results in changing environments. Demonstrates expertise in leading teams and providing exceptional customer service, with a dependable and adaptable performance style.

• Problem solving
• Adaptability
• Customer Focus
• Listening

• Problem-Solving
• Presented strong problem-solving skills by dealing with quickly changing needs of 4-16 year-olds
• When working with machinery problems arise often and must be dealt with quickly to avoid major cost implications
• Working in hospitality provided a large array of problems, both internally and externally that are critical and needed to be solved as soon as possible
• Adaptability
• Being self-employed lead to self sufficiency to create an effective schedule by following necessary elements of being a business owner
• Going from self-employed to being an employee required timely adaptation
• Working in the F&B requires a lot of adaptability to fill daily roles including but not limited to: Serving, bartending, hosting/phone etiquette, food running/plating, handling guest complaints, and managing a team of 8-15 employees
• Customer Focus
• As a landscaper, customer needs must be carefully taken into account
• After over 2 years in hospitality with an extensive focus on customers/guests, has allowed me to see and handle all aspects of customer service first hand