Summary
Overview
Work History
Education
Skills
Timeline
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Albert Moore

Akron

Summary

Dynamic Business Development Specialist with a proven track record at Vandevere Chevrolet Buick Kia, adept at securing high-value accounts through strategic market analysis and key account management. Skilled in building long-term partnerships and utilizing SalesForce, I excel in fostering collaboration and driving business growth while maintaining professionalism in high-pressure situations.

Overview

5
5
years of professional experience

Work History

Business Development Specialist

Vandevere Chevrolet Buick Kia
03.2024 - 03.2025
  • Expanded client base by identifying and targeting new business opportunities through market research and analysis.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
  • Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.

Merchandiser

Frito-Lay
04.2022 - 02.2024
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Customer Service Representative

First Energy
02.2020 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Garfield High School
Akron, OH
05-2007

Skills

  • Key account management
  • Business analysis
  • New business opportunities
  • Social media marketing

Timeline

Business Development Specialist

Vandevere Chevrolet Buick Kia
03.2024 - 03.2025

Merchandiser

Frito-Lay
04.2022 - 02.2024

Customer Service Representative

First Energy
02.2020 - 03.2022

High School Diploma -

Garfield High School
Albert Moore