Albert Moretti
Oconomowoc,WI
Summary
Helpful professional commended as valuable team player with expertise in REPAIR and TROUBLESHOOTING. Ready to bring 35 years of relevant work experience to new position in MAINTENANCE industry in town or surrounding area. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
35
35
years of professional experience
1
1
Certification
Work History
SERVICE TECH
BESTBUY
WISCONSIN
05.1992 - 04.2024
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
COPIER DUPLICATOR PRINTING TECH
STANDARD DUPLICATING
WISCONSIN
03.1989 - 05.1992
- Enhanced print quality by conducting regular maintenance on printing machines and equipment.
- Reduced downtime by troubleshooting and resolving technical issues in a timely manner.
- Optimized printing processes with the implementation of efficient workflow strategies.
- Ensured consistent output, maintaining accurate color calibration and registration settings.
- Maintained safe working environment, adhering to all applicable safety regulations and procedures.
Education
GED -
WCTC
Pewaukee, WI05.1983
Skills
- Equipment Troubleshooting
- Technical Support
- Preventive Maintenance
- Hand tool knowledge
- Diagnostic Testing
- Punctual and Reliable
- Mechanical Aptitude
- Troubleshooting ability
- Diagnostics skill
- Mechanical abilities
- Electrical Systems
- Power tool proficiency
Certification
REFRIGERATION SEALED SYSTEMS
MUSIC , ELECTRONIC, BUILDING
I HAVE BEEN IN ELECTRONICS AND REPAIRING FOR OVER 35 YEARS
Timeline
SERVICE TECH
BESTBUY
05.1992 - 04.2024
COPIER DUPLICATOR PRINTING TECH
STANDARD DUPLICATING
03.1989 - 05.1992
GED -
WCTC