Greg Maier
Kentwood
Summary
Skilled plumber with polished customer and team service skills. High energy, motivated, ambitious, and always committed. Plumbing – Drains and water lines, including all pipefitting, soldering, remove/replace PVC, CPVC, PEX, Copper, Galvanized. Diagnostics – Well versed in advanced problem solving and diagnosing technical issues to resolve them. Knowledge of modern plumbing code. Customer Service - 25 years speaking with and serving customers across a wide spectrum of services. Clear, effective, and professional communication skills.
Overview
25
25
years of professional experience
Work History
Service Tech
Rapid Plumbing
Muskegon
03.2024 - Current
Plumbing Service Technician
Godwin Plumbing
Wyoming
11.2020 - 02.2024
Service Tech
Rapid Plumbing
Muskegon
11.2019 - 10.2020
Customer Care Team Lead
Booking.com
Kentwood
10.2012 - 10.2019
Service and Sales Consultant
Michigan Electrofreeze
Grand Rapids
01.2001 - 09.2012
Education
Network Administration -
Grand Rapids Community College
Grand Rapids, MI01.2003
Diploma -
Forest Hills Central High School
Grand Rapids, MI01.2001
Skills
- Equipment maintenance
- Electrical repairs
- Plumbing troubleshooting
- HVAC servicing
- Safety compliance
- Customer relationship management
- Parts ordering
- Service scheduling
- Technical documentation
- Problem solving
- Effective communication
- Attention to detail
- Team collaboration
- Time management
- Conflict resolution
- Commercial construction experience
- Report generation
- Equipment troubleshooting
- Diagnostic testing
- Drywalling
- [Type] equipment expertise
- Mechanical aptitude
- System upgrades
- Residential construction
- Mechanical tools
- Client relationship management
- Troubleshooting and Diagnostics
- Installation and repair
- Service call response
- Verbal and written communication
- Safety procedures adherence
- Software configuration
- Cost estimations
- Power tool proficiency
- Analytical thinking
- Work documentation
- OSHA requirements
- Expertise in installations
- Compliance documentation
- Professional and courteous
Skills
Drains and water lines, including all pipefitting, soldering, remove/replace PVC, CPVC, PEX, Copper, Galvanized., Well versed in advanced problem solving and diagnosing technical issues to resolve them. Knowledge of modern plumbing code., 25 years speaking with and serving customers across a wide spectrum of services. Clear, effective, and professional communication skills.
Professional Accomplishments - Plumbing
Currently apprentice, but ready to take Journeyman test., Diagnose and fix all manner of plumbing related issues, from gas and water lines to drainage., Repair and replace all plumbing appliances and fixtures including gas and electric water heaters, freezers and even ice cream machines., Dispatch independently in company fleet vehicle and request backup when necessary.
Timeline
Service Tech
Rapid Plumbing
03.2024 - Current
Plumbing Service Technician
Godwin Plumbing
11.2020 - 02.2024
Service Tech
Rapid Plumbing
11.2019 - 10.2020
Customer Care Team Lead
Booking.com
10.2012 - 10.2019
Service and Sales Consultant
Michigan Electrofreeze
01.2001 - 09.2012
Network Administration -
Grand Rapids Community College
Diploma -
Forest Hills Central High School