Albert Pinedo

I began my journey at AllCare Health as a Community Resource Specialist, where I built relationships within the community, assisting members with accessing vital services. This experience equipped me with the skills to transition into my role as a Quality Outcomes Specialist, where I focused on improving patient safety and clinical quality processes within the PACE organization.

• Collaborate with the PACE Quality team to enhance patient safety and clinical outcomes.
• Identify performance trends and improvement opportunities through data analysis.
• Lead cross-functional teams to drive quality improvement initiatives.
• Conduct chart reviews, prepare reports, and assist with education development.
• Ensure compliance with clinical quality measures and promote a culture of ethics and integrity.
• Support monthly reporting, audits, and process efficiency improvements.

At ECS I have gained a lot of experience. During my first year with this company as a buyer I was able to assist engineering, sales, receiving, and the inventory department all while familiarizing myself with how the products are made and the components that make them. With that experience and my previous sales experience I was able to transition to the sales department as an Account Manager covering half of the United States territory and International Sales.

• Formulated trusted relationships with the Department of Defense, NASA, and the major Primes for the U.S. Government. (Lockheed Martin, Northrop Grumman, L3Harris, B.A.E, Raytheon)
• Negotiated details of contracts and payments and prepared sales proposals and order forms.
• Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
• Member of the Safety Committee
• Member of the Activity Committee

I am certified through the Federal Aviation Administration and recognized as a Flight Attendant and a safety specialist for the Alaska Air Group. I am trained in the proper emergency procedures for two aircraft the Bombardier Q400 and the Embraer E175. I successfully completed four weeks of intense ground school training to further develop my professional skills. I was the face of Horizon Airlines.

• Attended preflight briefings concerning weather, altitudes, routes, emergency procedures,
crew coordination, lengths of flights, food and beverage services offered, and numbers of guests
• Perform preflight procedures on emergency equipment before boarding
• Announce and demonstrate safety and emergency procedures such as the use of
oxygen masks, seat belts, and life jackets for guests
• Addressed passenger concerns about luggage or delayed flights
• Updated the flight attendant manual and briefed fellow staff on changes.