Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Reynolds

Grants Pass,OR

Summary

Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 30 pounds. Enthusiastic person willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

18
18
years of professional experience

Work History

Receptionist

Bella Rogue Wellness
03.2023 - 07.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.

Merchandiser/Assisted Sales

Southern Glazer’s Wine & Spirits
07.2015 - 05.2021
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Helped assisting customers find wine labels.
  • Stayed current on classes required by company regarding health and safety measures.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Responsible for keeping good line of communication between self, accounts, and managers.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Worked with Flexible store to store scheduling and following truck loads.
  • Assisted big chain store customers with special orders and other needs.

Merchandiser/Low Level Management

Columbia Distributing
11.2008 - 06.2015
  • Greeted customers in person and on phone and routed or directed to team professionals for issue resolution.
  • Worked closely with customers and associates on resolving in store delivery issues and or projects.
  • Assisted sales and management with in between communication with others, customers, and company.
  • Delivered customer experience through greeting and engaging customers.
  • Team leader in charge of a minimum of six other employees. Maintained schedules and store deliveries.
  • Maintained product quality and shelf life of products in stores.

Barista

Dutch Bros
09.2006 - 08.2007
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.

Education

Full Cosmetologist - Hair, Skin, Nails

Cosmetology
Crescent City, CA
06.2005

High School Diploma - General

Brookings Harbor-High School
Brookings, OR
06.2004

Skills

  • Complex Problem-Solving
  • Display Set-Up
  • Time management
  • Customer service
  • Organization skills
  • Able to work in fast pace scenarios

Timeline

Receptionist

Bella Rogue Wellness
03.2023 - 07.2024

Merchandiser/Assisted Sales

Southern Glazer’s Wine & Spirits
07.2015 - 05.2021

Merchandiser/Low Level Management

Columbia Distributing
11.2008 - 06.2015

Barista

Dutch Bros
09.2006 - 08.2007

Full Cosmetologist - Hair, Skin, Nails

Cosmetology

High School Diploma - General

Brookings Harbor-High School

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