Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Albert Reed

Baltimore,Maryland

Summary

Dedicated advocacy professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Ombudsman Specialist

Legal Council For The Elderly
Washington, DC
08.2016 - Current
  • Advocates for residents of nursing homes, board and care homes and assisted living facilities
  • Work with individuals and groups in an organization to explore and assist them in determining options to help resolve conflicts, problematic issues or concerns
  • Bring systemic concerns to the attention of the organization for resolution.
  • Followed all company policies and procedures to deliver quality work in a timely manner.
  • Listened and responded to LTC facility resident's requests, monitored facilities, and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.

Financial Investigator

Office Of The State's Attorney, Prince George's Co
Upper Marlboro, United States
01.1996 - 08.2014
  • Developed probable cause to enable government to pursue seizure warrants, temporary restraining orders, civil complaints and forfeiture counts against targeted parties.
  • Organized and conducted detailed examinations of information generated during complex criminal investigations for financial crimes against the elderly.
  • Named witnesses to assist case agents or attorneys during interviews and courtroom proceedings.
  • Maintained detailed case documentation and database files of financial investigative research to trace proceeds of criminal activities and investigative interests.
  • Traced and identified illicit proceeds deposited into financial institutions by analyzing financial documents.
  • Prepared documents, exhibits and schedules for criminal prosecution of economic fraud cases in court of law.

Education

Bachelor of Science - Political Science

Howard University
Washington, DC

Bachelor of Arts - English

University of Maryland - College Park
College Park, MD

Graduate Certificate - Community Advocacy

SUNY Empire State College
Saratoga Springs, NY

Skills

  • Promotions Programs
  • Submission Coordination
  • Special Assignments
  • Accounts Payable and Accounts Receivable
  • Community Partnerships
  • Client Rapport-Building
  • Positive Reinforcement Strategies
  • Community Advocacy
  • Field Surveys
  • Microsoft Project
  • Inquiry Requests
  • Mediation

Affiliations

American Society on Aging

Certification

Certified Mediator

Timeline

Ombudsman Specialist

Legal Council For The Elderly
08.2016 - Current

Financial Investigator

Office Of The State's Attorney, Prince George's Co
01.1996 - 08.2014

Bachelor of Science - Political Science

Howard University

Bachelor of Arts - English

University of Maryland - College Park

Graduate Certificate - Community Advocacy

SUNY Empire State College

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Albert Reed