Fraud Analyst
Open To Work
ALBERT ROMERO
Jays Services
Mesquite,TX
17
years of professional experience
Customer-focused Order Supply Clerk with a background in shipping, receiving, forklift operations, and office inventory control. Handles accurate order entry, recordkeeping, and stock replenishment while supporting customer needs and maintaining organized workflows.
Work History
Fraud Analyst
4 Years 2 Months- Reviewed fraud alerts using JPMorgan Chase case management systems.
- Analyzed suspicious transactions for account takeover and card abuse patterns.
- Escalated confirmed fraud cases to investigations and compliance teams.
- Prepared suspicious activity summaries for senior risk reviewers.
- Reviewed and verified customer documentation to prevent identity theft and account takeover attempts.
- Provided training and guidance on best practices in fraud detection and prevention.
Order Supply Clerk
7 Years 8 Months- Managed office inventory by restocking supplies and placing purchase orders to ensure optimal stock availability
- Completed accurate order entry, including data verification
- Developed and updated spreadsheets and databases to monitor performance and sales data trends
- Assisted 60 customers daily in selecting products that met their needs
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
Cleaning Specialist
1 Year 11 Months- Mopped and disinfected floors to uphold hygiene standards.
- Ensured cleanliness in all areas, contributing to high customer satisfaction.
- Addressed inquiries and resolved issues promptly, enhancing customer experience.
Forklift Operator
2 Years 5 Months- Unloaded 10+ trucks daily during peak demand, organized storage racks with cartons for efficient access
- Maintained precise records of incoming and outgoing shipments to ensure inventory accuracy
- Managed multiple tasks simultaneously to enhance overall workflow efficiency
- Cleaned warehouse areas to maintain safety, efficiency
- Reviewed inventory reports activity to ensure correct documentation
- Verified inventory documentation to ensure accurate counts
- Received and organized all inbound materials in the warehouse.
- Oversaw all material handling
Shipping And Receiving Clerk
7 Years 1 Month- Received incoming shipments, compared contents against associated records and transmitted to proper department
- Boosted inventory and recordkeeping accuracy by 85 % conducting thorough inspections and comparing shipment contents with documentation
- Managed high-volume paperwork and collaborated with the Encapsulation department to resolve invoicing and shipping discrepancies
- Transported shipment materials between designated areas using lift and hand trucks
- Organized 5 storage areas to enhance material movement efficiency and reduce labor
Brand Ambassador
2 Years- Engaged shoppers by sharing compelling brand stories and highlighting key product benefits.
- Demonstrated products during in-store demos and community events.
- Informed customers about products and services, enhancing their understanding and engagement.
- Arranged tasting stations for product demonstrations at local events. and promotional materials for Samplers.
Skills
Shipping & Receiving
Receiving operations
Logistics
Warehouse Experience
Forklift
UPS
Shipping (7 years)
Dispute resolution
Risk Management
Market Analysis
Customer Insights
Consumer Behavior
Computer proficient
Quick learner
Training development
Warehouse Associate
Personal Information
Title: Order Supply Clerk - Jays Services
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Minimum Desired Compensation
$30/hr
Timeline
Brand Ambassador
Samplers
05.2024 - 05.2026Read More
Fraud Analyst
JPMorgan Chase
06.2022 - 08.2026Read More
Order Supply Clerk
Jays Services
02.2019 - CurrentRead More
Cleaning Specialist
Jayco
01.2018 - 12.2019Read More
Forklift Operator
Mapei Corporation
09.2016 - 02.2019Read More
Shipping And Receiving Clerk
Fritz Industries Inc
08.2009 - 09.2016Read More