Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Albert Roque Duran

1819 Williamsbridge Road ,NY

Summary

Dynamic and results-driven professional with extensive experience at Starbucks as a Barista Shift Lead. Expert in cash handling and food safety compliance, fostering customer loyalty through personalized service. Proven ability to enhance operational efficiency and support sales targets, leveraging strong interpersonal skills and a commitment to excellence in food and beverage service.

Overview

1
1
year of professional experience

Work History

Barista Shift Lead

Starbucks
06.2024 - Current
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
  • Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Supported store management in achieving sales targets through active promotion of loyalty programs and special events.
  • Monitored food inventory and supplies to prevent waste.

Fire Guard

Mulligan Security Corp
01.2024 - 12.2024
  • Handled emergency fire situations by making appropriate use of fire extinguishers and other dousing methods.
  • Participated in periodic drills simulating real-life scenarios that prepared team members for actual emergencies involving fires or other life-threatening incidents.
  • Demonstrated use of proper safety equipment to employees.
  • Stayed up-to-date on industry best practices through ongoing training sessions, seminars, and workshops.

Education

High School Diploma -

Millennium Art Academic
The Bronx, NY
06-2023

Skills

  • Barista training
  • Cash handling proficiency
  • Cleanliness standards
  • Espresso machine operation
  • Food safety compliance
  • Food and beverage service
  • Service training
  • Kitchen equipment operation and maintenance
  • Food safety understanding
  • Process monitoring and improvement

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Barista Shift Lead

Starbucks
06.2024 - Current

Fire Guard

Mulligan Security Corp
01.2024 - 12.2024

High School Diploma -

Millennium Art Academic
Albert Roque Duran