Albert Shaw
Glendale,California
Summary
Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers.
Overview
18
18
years of professional experience
Work History
Transit Bus Operator
LACMTA
08.2008 - Current
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Accepted and processed fares.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Provided information about routes, destinations and timelines to inform passengers.
Restaurant Manager
Dennys Restaurant
05.2005 - 09.2009
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
Bachelor of Science - Social Sciences
Csudh
Carson, CA05.1999
Skills
- Communication and Interpersonal Skills
Timeline
Transit Bus Operator
LACMTA
08.2008 - Current
Restaurant Manager
Dennys Restaurant
05.2005 - 09.2009
Bachelor of Science - Social Sciences
Csudh