Al Stacey
Elyria,OH
Price is what you pay. Value is what you get.
Warren Buffett
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
15
15
years of professional experience
Work History
Insurance Agent
KLT Insurance
North Ridgeville, OH
10.2021 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Educated clients on insurance policies and procedures.
Installer
Infinity Floors
Avon Lake, OH
08.2014 - 09.2020
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Laid out materials and system components to prepare for installation.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
Installer
A Sign Above
Twinsburg, OH
12.2012 - 07.2014
- Maintained clean and tidy shop space for maximum customer appeal, safety, and organization.
- Applied vinyl to metal, foam board, and plastic by hand and with the use of a laminating table.
- Prepared vinyl for application on substrates or flat socks with associated weeding, trimming, and taping.
- Completed finish trimming, grommeting, and hemming on signage.
- Created custom signs for customers with quality builds and careful installation.
Maintenance Technician
Marriott International, Inc.
Westlake, OH
11.2008 - 06.2011
- Operated varied hand and power tools to complete repairs.
- Troubleshoot equipment breakdowns and perform preventive maintenance.
- Repaired and replaced pumps, valves, and motors.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
Education
No Degree - Communication Studies
High School Diploma -
06.1985
Skills
- Lender Relationships
- Customer Follow-Up
- Policy Adjustment Knowledge
- Email Marketing
- Quotes and Sales
- New Client Acquisition
- Customer Service and Assistance
- Manage Renewals
- Billing Procedures
- Update Records
- Professional Relationships
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Insurance Agent - KLT Insurance
10.2021 - Current
Installer - Infinity Floors
08.2014 - 09.2020
Installer - A Sign Above
12.2012 - 07.2014
Maintenance Technician - Marriott International, Inc.
11.2008 - 06.2011
Cleveland State University - No Degree, Communication Studies
Midview High School - High School Diploma,