Albert Templeton
Rohnert Park,California
Summary
Highly motivated and hardworking individual with a strong attention to detail. I work in earnest and enjoy the satisfaction of seeing a job well done. Efficient at multi-tasking and a great asset for team synergy.
Overview
6
6
years of professional experience
Work History
Fulfillment Team Lead
Target
Santa Rosa, CA
04.2023 - 06.2024
- Led the fulfillment and closing teams at Target 0937. Consistently met order deadlines in a time-efficient manner while maintaining a high level of accuracy for guest satisfaction. Shipping orders, in-store pick-up, nightly store operations, sales, and guest relations until closing time.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Resolved escalated customer complaints or queries promptly and efficiently.
Market Team Member
Target
Santa Rosa, CA
10.2022 - 04.2023
- Demonstrated strong understanding of company policies and procedures.
- Provided product knowledge and advice to customers to ensure they made informed decisions.
- Ensured store was clean, presentable, and inviting for shoppers.
Delivery Driver
Mary's Pizza Shack
Santa Rosa, CA
11.2020 - 07.2022
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled customer service complaints with utmost professionalism to maintain trust and company loyalty.
- Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Target Team Member
Target
Rohnert Park, CA
06.2018 - 05.2020
- Built and maintained working relationships with peers and upper management.
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
Education
Bachelor of Science - Business Finance
Sonoma State University
Rohnert Park, CA05.2020
Skills
- Reliability
- Critical thinking
- Financial spreadsheets
- Work ethic
- Performance monitoring
- Complaint resolution
Timeline
Fulfillment Team Lead
Target
04.2023 - 06.2024
Market Team Member
Target
10.2022 - 04.2023
Delivery Driver
Mary's Pizza Shack
11.2020 - 07.2022
Target Team Member
Target
06.2018 - 05.2020
Bachelor of Science - Business Finance
Sonoma State University