Albert Turner
San Francisco,CA
Summary
Dedicated Child Support Officer offering several years of experience investigating, monitoring, and executing child support orders and cases. Strong knowledge of family law and federal requirements. Accustomed to working with diverse populations and communicating effectively to execute all assigned duties pertaining to establishing, locating and enforcing child support obligations.
Overview
4
4
years of post-secondary education
29
29
years of professional experience
Work History
Child Support Officer
City & County of San Francisco
08.1999 - Current
- Establish parentage, enforce support obligations consistent with the California Child Support Guidelines
- Located absent parents, searched for assets, conducted interviews with parents, and collaborated with employers to enforce court orders
- Manage child support case files for San Francisco families
- Interview parents to gather payment, custody, and paternity details
- Review court orders and child support records for compliance regarding statutes & court decisions
- Managed SFDCSS and Office of Economic & Workforce Development training program to enhance staff skills and compliance
- Supervised SFDCSS Branch and Satellite Office, coordinating operations and improving staff performance
Executive Office Specialist
Providian Financial
06.1997 - 08.1999
- Managed Financial accounts for the Executive Vice President's Office
- Resolved escalated customer complaints to ensure satisfactory outcomes
- Collaborated with managers and supervisors to address customer credit concerns
- Evaluated legal policies and procedures related to credit disputes and complaints
- Trained staff & other Specialist regarding job duties & functions
Education
Bachelor of Science - Business Management
Grambling State University
Grambling, LA 08.1992 - 12.1996
Skills
- Leadership
- Conflict resolution
- Team motivator
- Organized
- Critical thinking
- Reliable
- Professional
Timeline
Child Support Officer
City & County of San Francisco
08.1999 - Current
Executive Office Specialist
Providian Financial
06.1997 - 08.1999
Bachelor of Science - Business Management
Grambling State University
08.1992 - 12.1996