Albert Z Veshaj
Los Angeles,United States
Summary
Goal Driven , ambitious and successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.
Overview
6
6
years of professional experience
Work History
Associate Banker
JPMorgan Chase
04.2022 - Current
- Provided advice on different bank products and financial options.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Counted, verified and handled bank deposits and armored car transactions.
- Referred customers to other banking departments for specialized services.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
Assistant Manager
Mikes Diner
06.2019 - 01.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
Stocker
Pastosa Ravioli Macaroni And Noodle
12.2017 - 07.2018
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained stockroom records and generated reports for management.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Education
No Degree - Psychology
Iona College
New Rochelle, NYNo Degree - Business Administration And Management
Santa Monica College
Santa Monica, CA2025
High School Diploma -
MONSIGNOR FARRELL HIGH SCHOOL
Staten Island, NY05.2018
Skills
- Opening Accounts
- ATM Balancing
- Money Transfers
- Cash Handling
- Generating Referrals
- De-Escalating Conflicts
- Developing Customer Relationships
- Promoting Products
Languages
Albanian
Limited Working
Timeline
Associate Banker
JPMorgan Chase
04.2022 - Current
Assistant Manager
Mikes Diner
06.2019 - 01.2020
Stocker
Pastosa Ravioli Macaroni And Noodle
12.2017 - 07.2018
No Degree - Psychology
Iona College
No Degree - Business Administration And Management
Santa Monica College
High School Diploma -
MONSIGNOR FARRELL HIGH SCHOOL