Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALBERTA MONANGAI

Bloomfield

Summary

Versatile Agile Program Leader with a proven track record of driving business optimization through strategic delivery, cross-functional alignment, and operational efficiency. Experienced in Agile frameworks (Scrum, SAFe, Kanban), capacity and velocity planning, and labor actualization to improve throughput and outcomes. Adept at leading technical and business-facing teams, managing complex programs, and aligning execution with enterprise goals. Certified SAFe Scrum Master with a sharp focus on value delivery, continuous improvement, and stakeholder engagement.

Overview

4
4
years of professional experience

Work History

Technical Program Manager

Frontier Telecommunications
04.2024 - Current
  • Orchestrated comprehensive capacity planning for two Agile teams, resulting in optimized resource allocation across multiple concurrent workstreams and improved delivery predictability
  • Engineered sophisticated velocity tracking models that enhanced sprint performance forecasting by 25%, enabling data-driven decision-making and ensuring consistent on-time delivery
  • Established robust cross-team dependency management framework, successfully aligning engineering, product, and business teams to eliminate bottlenecks and accelerate product development cycles
  • Pioneered testing automation initiatives that reduced QA cycle time by 40% while implementing strategic labor balancing methodologies that increased overall sprint velocity by 30%
  • Implemented advanced labor utilization analytics, optimizing workforce allocation against strategic priorities and achieving 15% improvement in resource efficiency and cost-effectiveness

Scrum Master

Frontier Telecommunications
12.2021 - 04.2024
  • Led six cross-functional Agile teams through 46+ successful sprints, managing complex dependencies while delivering large-scale back-end API projects with 98% on-time completion rate
  • Redefined Agile transformation initiatives that doubled team delivery efficiency from 40% to 80% through targeted coaching, process optimization, and implementation of industry best practices
  • Developed sophisticated resource forecasting models that aligned sprint commitments with available capacity, reducing scope creep by 35% and mitigating delivery risks
  • Achieved 20% improvement in sprint velocity over six months by implementing refined Agile methodologies, enhancing team collaboration, and eliminating process inefficiencies
  • Created comprehensive labor actualization frameworks that improved project predictability by 40% through precise alignment of workforce utilization with delivery commitments
  • Established seamless coordination between QA, DevOps, and IT teams, resulting in zero critical defects during production deployments and ensuring smooth product rollouts
  • Leveraged advanced capabilities of Jira, Confluence, Google Sheets, and Workfront to create integrated project tracking systems that provided real-time visibility into progress, dependencies, and capacity
  • Redesigned Agile ceremonies and sprint artifacts (burndown charts, velocity reports) to enhance transparency for senior leadership, improving executive decision-making and resource allocation

Agile Apprentice, Agile Domino
06.2021 - 12.2021
  • Completed 6-month apprenticeship under SAFe Program Consultant Derek Nkeng, gaining hands-on experience in Agile frameworks including Scrum, Kanban, and SAFe.
  • Led Jira administration tasks: built dashboards, executed JQL queries, managed sprints, and optimized workflows.
  • Applied Agile best practices to real-world projects with emphasis on metrics-driven delivery and team efficiency.
  • Trained in enterprise Agile approaches modeled after engagements at Capital One, J.P. Morgan, and the U.S. Department of Veteran Affairs.

Education

Bachelor of Arts - English

Rowan University, College of Humanities & Social Sciences
05.2017

Skills

  • SAFe
  • Kanban
  • Scrum
  • IT Governance
  • Coaching & Leadership
  • Backlog Refinement
  • Risk Management
  • Team Leadership
  • Change Agent
  • Jira Administration
  • Project management
  • Developing project strategy
  • Agile project management
  • Project planning
  • Agile methodologies
  • Scrum framework
  • Requirements analysis
  • Process development
  • Technical roadmap design
  • Project leadership
  • Presentation and facilitation
  • API development

Timeline

Technical Program Manager

Frontier Telecommunications
04.2024 - Current

Scrum Master

Frontier Telecommunications
12.2021 - 04.2024

Agile Apprentice, Agile Domino
06.2021 - 12.2021

Bachelor of Arts - English

Rowan University, College of Humanities & Social Sciences

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