ALLWYN RUFUS
Hillsborough,USA
Summary
Meticulously organized Technical Senior Program Manager / AWS Certified Solution Architect (CSA) with 20+ years of experience with rich experience in Program/Project, Process Consulting, Cloud Migrations (AWS) , Machine Learning (ML) models and Delivery of cost-effective high-performance technology solutions in Banking, HealthCare, Retail, Insurance and Clinical IT Industry.Strong problem solving and analytical skills with ability to handle multiple programs/projects concurrently running under Onshore /Offshore models.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Technical Program Manager [Artech Consultant]
Citibank NJ
03.2022 - 12.2023
- Led Cloud Migrations with Amazon Web Services (AWS) provided architectural guidance and recommendations, laying roadmap adoption plans for migrating Citi applications in a Hybrid environment
- Led one of major Citi initiatives on leveraging Machine Learning (ML) models (NLP) to analyze customer conversations to proactively identify pain areas and highlighting impacts with a Realtime dashboard for executive management after resolutions
- Responsible for managing budget coordinated/supervised team members comprising TPM's, Project Managers, Analysts and 50+ onsite/offshore consultants spread geographically
- Led various design architectural discussions, identifying program and engineering trade-offs, risks, and appropriate mitigations
- Managed program/project resources and controlled financial and administrative aspects of program
- Managed roadmap planning and execution, coordinating with business partners and requirements teams to define and drive project priorities
- Significantly improved on-time delivery of Agile IT projects, reaching 95% milestones within 5% schedule variance
- Responsible for briefing senior leadership on program status and milestones and closure of projects with defined commitments within agreed schedule
- Actively involved in evaluating client legacy applications to migrate into cutting edge technologies such as Micro services architecture and Cloud native platform
- Driven process improvements which resulted in effective utilization of resources leading to value adds.
- Verified achievement of practical Business Value Realizations by each operational team, suggesting alterations to meet goals.
Senior Project Manager/Program Manager
Infosys Technologies Ltd
08.2018 - 02.2022
- Clients: Exelon (US), Walmart (US), Farmers Insurance, MetLife
- Provide technical leadership and management of PaaS, SaaS Cloud services team and assist in providing technical leadership for client's cloud business in vertical markets such as Utility, Retail, and Insurance
- Partner with Enterprise Architecture and Product Development in conception, evaluation, piloting, and operational delivery of cloud solutions for clients
- Managed large-scale programs across multiple teams, organizations, and companies from ambiguous beginnings to successful deployments
- Created architectural and technology roadmaps that result in stronger business/IT alignment that drive adoption and usage of technology across client enterprise.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
Technical Project Manager/Project Manager
Mindtree Ltd
03.2017 - 09.2017
- Client: LINQ (Australia)
- Played instrumental role in SAFE implementation.
- Provided appropriate reports to Senior Management on appropriate Metrics, Value additions, and Gross revenues
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
- Reduced Customer escalations by improving internal and cross functional processes, customer communication, RCA analysis and deployed corrective actions.
Senior Associate (Technical Manager)
Cognizant Technology Solutions
08.2006 - 02.2017
- Clients: Medsolutions, Coventry, PHP, Select Health, Cigna, J&J, Fisher Clinical
- Defined KPIs, managed progress to goals, and managed escalations/interactions with internal/external groups and SMEs
- Led projects in both Waterfall and Agile and tailored existing process to match project objectives
- Led team in effective implementation of Robotic Process Automation (RPA).
Senior Software Engineer
N-Tier business solutions Pvt Ltd
02.2006 - 07.2006
- Worked extensively on .Net Localization technological issues for assigned projects, increasing customer satisfaction ratings.
- Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
- Demonstrated experience and good hands-on programming experience C#. NE, Python and Angular.
Programmer
Cygnet Software
05.2003 - 11.2005
- Developed web applications for deployment on platforms and sites on .Net Framework.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
Education
Bachelor's in Engineering - Electronics And Communications Engineering
Karunya University
India04.2003
Skills
TECHNOLOGY
- Program/Project Management
- Risk Management
- Client Presentations
- Scope Management
- Client Relations
- Conflict resolution
- Costing & Budgeting
- Stakeholder Management
- Agile Ceremonies
- Scrum Master
- SAFE
- TOOLS: MS Azure DevOps
- JIRA
- Tableau reporting
- Excel
- Word
- PowerPoint
- Project Plan
- Rally
DOMAIN /PRODUCT
- Banking
- Insurance
- US Healthcare
TECHNOLOGY
- AWS
- Azure
- C#Net
- VBNet
- C
- C
- Python
- UNIX
- HTML
- Java Script
- Node JS
- SharePoint
- Net Framework
- ASP Net
- WCF
- AJAX
- MVC
- Entity Framework
- LINQ
- Core
- SQL Server
- Sybase
- Oracle
- Crystal Reports 85
- Visual Studio
- EA Architect
- NHibernate
- Code Smith
- Infragistics
- Dev Express
- SpringNet
- Facets 431
- Geo Coder
- Melissa Data
- Visual Source Safe
- MS Visio
- Dev-Express
- FXCOP
- QNXT
- UI Path
- Robotic Process Automation
- Splunk
- Azure
- AI/ML
- Medallia
- Sprinkler
- Qualtrics
- Nexidia
- OpenShift
- MongoDB
Title
SENIOR TECHNICAL PROGRAM MANAGER / AWS CERTIFIED SOLUTIONS ARCHITECT
Certification
- AWS Certified Solutions Architect (CSA)
- PMI Certified Project Management Professional (PMP)
- Certified Scrum Master (CSM)
- Microsoft Certified Professional Developer (MCPD) - Designing & Developing Web Applications using .NET Framework 4.
- Microsoft Certified Technology Specialist (MCTS) - WCF Development with .NET Framework 4.
- Microsoft Certified Technology Specialist (MCTS)- Web Applications Development with .NET Framework 4.
- Microsoft Certified Technology Specialist (MCTS) in Accessing Data with .NET Framework 4.
Timeline
Technical Program Manager [Artech Consultant]
Citibank NJ
03.2022 - 12.2023
Senior Project Manager/Program Manager
Infosys Technologies Ltd
08.2018 - 02.2022
Technical Project Manager/Project Manager
Mindtree Ltd
03.2017 - 09.2017
Senior Associate (Technical Manager)
Cognizant Technology Solutions
08.2006 - 02.2017
Senior Software Engineer
N-Tier business solutions Pvt Ltd
02.2006 - 07.2006
Programmer
Cygnet Software
05.2003 - 11.2005
Bachelor's in Engineering - Electronics And Communications Engineering
Karunya University