Albert Malgeri
Ocean,NJ
Summary
Accomplished driver and skilled communicator, I excel in customer service excellence and time management, proven across roles at Lyft and Salon Mulan. Leveraging a clean driving record and a flair for customer satisfaction, I consistently enhance company reputation and client loyalty. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Driver
Lyft
09.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
Cashier
Saker Shoprite
11.2024 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Hairstylist
Salon Mulan
03.2017 - 09.2018
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Mixed pigments and used proper techniques to achieve desired color.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
Education
Master of Arts - Theological Studies
Seton Hall University
South Orange, NJ05-1994
Bachelor of Science - Psychology
Seton Hall University
South Orange, NJ05-1990
Skills
- Effective Time Management
- Licensed Driver with Valid Credentials
- Service Excellence
- Maintained Clean Driving Record
Timeline
Cashier
Saker Shoprite
11.2024 - 02.2025
Driver
Lyft
09.2023 - Current
Hairstylist
Salon Mulan
03.2017 - 09.2018
Master of Arts - Theological Studies
Seton Hall University
Bachelor of Science - Psychology
Seton Hall University
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