Rafael Alexander Canales
Lomita,CA
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
2026
2026
years of professional experience
Work History
Driver
SelfServePlatform
2022 - Current
- Navigated delivery routes efficiently to ensure timely arrival of food orders.
- Communicated effectively with customers to confirm order details and resolve issues.
- Adapted quickly to changing traffic conditions and customer requests during deliveries.
- Provided exceptional customer service, enhancing overall customer satisfaction ratings.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Managed package sorting and routing for efficient deliveries.
- Implemented route optimization techniques to improve delivery efficiency and reduce delays.
- Delivered packages to customer doorsteps and business offices.
Management Trainee
BR Transport Express (Drayage)
2018 - 2022
- Assisted in daily operations, ensuring efficient freight handling and timely delivery coordination.
- Supported project teams with research and analysis, contributing to operational improvements and cost efficiency.
- Coordinated logistics activities, including scheduling and tracking shipments to enhance service reliability.
- Gained knowledge of company policies, protocols and processes.
- Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
- Maintained high-quality standards in all aspects of work, ensuring customer satisfaction at every touchpoint within the business journey.
- Used company reports to analyze sales, gross profit and inventory activities.
- Improved operational efficiency with implementation of new inventory management system.
- Collaborated with IT department to develop user-friendly internal tools, improving efficiency and employee satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Sales Representative
Ace Beverage Co
2010 - 2018
- Executed daily sales strategies to achieve revenue targets and enhance customer satisfaction.
- Developed strong customer relationships through effective communication and product knowledge.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Adapted quickly to changing market conditions, ensuring consistent service delivery.
- Managed inventory levels, ensuring availability of top-selling products for customers.
- Identified and tapped into new markets, significantly expanding customer base.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
Education
No Degree - Mathematics And Arts
Los Angeles Harbor College
Wilmington, CAHigh School Diploma -
Banning High School
Wilmington, CA06.2008
Skills
- Effective time management
- Active driver's license
- Client support
- Problem-solving
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Safety management
- Route planning
- Navigational systems and GPS
- Vehicle inspections
- Route management
- Relationship building
- Schedule management
- Heavy lifting
- Language fluency
- Attention to detail
- Team building
- Type vehicles expertise
- Friendly and outgoing
- Verbal and written communication
- Map reading
- Physical stamina
- Analytical thinking
- Written communication
- Reliability
- Team collaboration
- Active listening
- Decision-making
- Critical thinking
- Multitasking
- Excellent communication
- Problem-solving abilities
- Effective communication
- Teamwork and collaboration
- Self motivation
- Multitasking Abilities
- Continuous improvement
- Confidentiality
- Business management
- Database management
- Patience and tact
- Customer service
- Time management
Languages
Spanish
Professional Working
Timeline
Driver
SelfServePlatform
2022 - Current
Management Trainee
BR Transport Express (Drayage)
2018 - 2022
Sales Representative
Ace Beverage Co
2010 - 2018
No Degree - Mathematics And Arts
Los Angeles Harbor College
High School Diploma -
Banning High School
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