Alberto Armendariz-Gaytan
Horizon City,Texas
Summary
Proven track record of successfully managing multiple assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.
Overview
4
4
years of professional experience
Work History
Independent Contractor
Amazon
04.2023 - 11.2023
- Increased client satisfaction by delivering high-quality items on time.
- Developed and maintained strong working relationships with clients, leading to repeat business.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Collaborated effectively with cross-functional teams, resulting in successful route completion.
Associate
Walmart
01.2021 - 05.2023
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency.
Music Department
St. Mary's University
09.2019 - 11.2020
- Assisted with musical performances by arranging and selecting appropriate repertoire for various ensembles.
- Managed inventory of musical instruments and equipment, maintaining optimal condition for effective use in classes and performances.
- Collaborated with colleagues to design interdisciplinary projects, connecting music education to other subject areas.
Customer Service Representative
GC Services/ South Edison Co.
03.2020 - 07.2020
- Enhanced customer satisfaction by resolving complex issues promptly and professionally.
- Maintained a thorough knowledge of products and services to provide accurate information to customers.
- Reduced call resolution time through efficient problem-solving and communication skills.
Patient Care
Texas Kids Dental Care
07.2019 - 08.2019
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Provided high-quality personal care to patients, promoting comfort and dignity during their dentist visit.
Education
Bachelor's in Exercise and Sport Science -
St. Mary's University
San Antonio, Texas12.2023
High School Diploma -
Horizon High School
Horizon City, Texas01.2019
Skills
- Fluent in English and Spanish (Written and Verbal)
- Critical thinking
- Team collaboration
- Oral communication
- Adaptability
- Workload Management
Timeline
Independent Contractor
Amazon
04.2023 - 11.2023
Associate
Walmart
01.2021 - 05.2023
Customer Service Representative
GC Services/ South Edison Co.
03.2020 - 07.2020
Music Department
St. Mary's University
09.2019 - 11.2020
Patient Care
Texas Kids Dental Care
07.2019 - 08.2019
Bachelor's in Exercise and Sport Science -
St. Mary's University
High School Diploma -
Horizon High School