Hi, I’m
Alberto Cazares
Houston,TX
Summary
Dynamic leader with a proven track record at Taco Bell, enhancing customer satisfaction and team performance. Skilled in staff training and development, adept at multitasking and problem-solving. Excelled in maintaining high standards of service, achieving goals with a positive and adaptable approach. Expert in inventory management and customer service, driving operational excellence.
Overview
7
years of professional experience
Work History
Taco Bell
Manager
01.2019 - 02.2025
Job overview
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Greeted customers, answered questions and took orders.
- Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
- Kept accurate register and dropped excess cash into safe at regular intervals.
Jack in the Box
Service Champion
04.2018 - 06.2018
Job overview
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Greeted customers, answered questions and took orders.
- Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
Education
Klein High
2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Shift scheduling
- Coaching and mentoring
- Policy and procedure development
- Inventory management
- Computer skills
- Positive attitude
- Adaptability and flexibility
- Attention to detail
Languages
Spanish
Native or Bilingual
Skills
- Multitasking
- Problem-solving
- Excellent communication
- Training and development
- Staff training
- Employee development
Timeline
Manager
Taco Bell
01.2019 - 02.2025
Service Champion
Jack in the Box
04.2018 - 06.2018