Alberto Civale

Routinely perform fiber optic troubleshooting with 1310, 1490, and 1550 nm wavelengths.

Administer router, access point, Bridge, and Wi-Fi processes.

Perform troubleshooting and solution methodologies for IP and LAN.

Install all types of CAT5/CAT6 drop wire.

Install connectors on CAT5/CAT6 drop wire.

Troubleshoot IP issues from any telecommunications demark to customer premise equipment.

Successfully install all ancillary equipment provided to subscribers.

Identify fiber connectors and color code.

Configure customer PCs for successful internet operation.

Test and tone all drop wires from equipment room to end user location.

Work on an on-call schedule rotation.

Other duties as assigned.

• Recruited and hired new employees for Master Control
• Oversaw daily shift operations for 31 premium cable networks and 41 Basic channels
• Managed multiple high profiles live events
• Wrote and edited SOP manuals for Master Control procedures
• Directly managed a team of 5 Supervisors and 22 Operators
• Trained and assisted all new and old Operators and Supervisors to the current and new technology
• Master Control Operator for high profile Live events for HBO, E Entertainment and A&E Networks
• Woodstock 1999 Concert, HBO Boxing, Oscars, Grammys, Emmys red carpets
• Multi Latin America events such as Festival Vina del Mar
• Trained HBO Operations overseas, creating and leaving SOP manuals for the Operation
• Assisted in launching the Sunrise technology facility
• Oversees daily Master Control Operations
• Supervised staff of 25 Operators distributed in Multiple control rooms
• Assisted in preparing and launching Disney Channel to Latin America
• Monitor strength, clarity, and reliability of incoming and outgoing signals, and adjust equipment as necessary to maintain quality broadcasts
• Monitor and log transmitter readings.