Alberto Cuellar
Chula Vista,CA
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking, team player and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. can definitely be an asset to your Company.
Overview
14
14
years of professional experience
Work History
Driver
Desmond Arzu
Belize City, Belize
03.2019 - 11.2022
- Picked up clients from specific locations to transport and drop off at destinations.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Delivered goods and services to customers on time and in excellent condition.
Customer Care Representative
Transparent BPO
Belize City, Belize
09.2012 - 12.2015
- Promptly responded to customer inquiries and resolved complaints to promote loyalty.
- Maintained high satisfaction score by consistently resolving first-call issues.
- Researched resolutions, contacted necessary departments and responded to customer by phone, mail or fax as follow-up.
Sales Associate
M&M's boutique
Belize City, Belize
01.2009 - 02.2011
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
High School Diploma -
Nazarene High School
Belize City07-2010
Some College (No Degree) - Businesss
University of Belize
Belize CitySkills
- Daily logging
- Revenue Generation
- Sales and marketing
- Time Management
- Punctual and Reliable
- Problem-Solving
- Friendly and Outgoing
- Customer Service
- Strategic Planning
- Team Building
- Merchandising understanding
- Sales expertise
- Meeting deadlines
- Teamwork and Collaboration
- Exceptional customer service
- Outgoing Personality
- Service-oriented
- Excellent communication skills
- Adaptive team player
- Team player with positive attitude
Affiliations
- basketball
- the Gym
- baseball games
Timeline
Driver
Desmond Arzu
03.2019 - 11.2022
Customer Care Representative
Transparent BPO
09.2012 - 12.2015
Sales Associate
M&M's boutique
01.2009 - 02.2011
High School Diploma -
Nazarene High School
Some College (No Degree) - Businesss
University of Belize