Alberto Flores
North Hollywood,CA
Summary
Seasoned Security Officer with 4 years experience in the Security industry. Expertise in conducting investigations and writing detailed reports. Extensive knowledge of Dispatch, surveillance, investigation techniques and security equipment operation.
Security professional and safety for up to 10,000-40,000 plus guest and employees from Universal Studios Hollywood and CityWalk.
Overview
17
17
years of professional experience
Work History
Driver
Guerra Gutierrez Enterprises
San Fernando, CA
09.2021 - 08.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Security Officer/Dispatcher
Securitas Security Services USA-USH/CW
Glendale, CA
07.2016 - 01.2021
- Actively participate in recruiting & training of new team members, adheres to policies & procedures.
- Provide direct guidelines to Security Operation Center personnel in assuring daily operations to safeguard company assets, staff, and guests are properly followed.
- Construct timelines providing chronological representation featuring critical events of occurrence
- Coordinate any forensics investigations with Los Angeles Sheriff's Department and local law enforcement, Universal Studios Hollywood Managers and/or Securitas Behavior Detection Officers.
- Log emergency & non-emergency information received for data and conduct audits with analysis reports on D3 Security Management Software
- Receive & Respond to emergency and non-emergency calls from employees, outside vendors, guest, law enforcement, and security units via telephone and radio systems.
- Process & evaluate information received via alarm sources & CCTV; route of information to appropriate units and agencies for proper handling.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Moved throughout facility and among customers to remain aware of developing security situations.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Oversaw entry and exit of up to 40,000 employees and visitors daily.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Construction Laborer
Century Development Corporation
Woodland Hills, CA
09.2011 - 11.2015
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded and moved material to and from storage and production areas.
- Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Gathered and disposed of worksite debris to remove safety hazards.
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
- Prepared job sites for work plans by measuring and marking different distances.
Sandwich Artist
SUBWAY®Restaurants
Sherman Oaks, CA
01.2008 - 09.2011
- Assisted customers in choosing menu items by providing food complementing information.
- Greeted guests, promoted specials and took orders.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Operated manual and electric appliances to peel, slice and trim food.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Brewed coffee and tea and changed out drink station syrups.
- Prepared salads, soups and sandwiches for customers.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Cooked batches of food according to standard recipes.
Education
GED -
Burbank Adult School
Burbank, CA2012
Skills
- Dispatch
- CCTV Surveillance
- Conflict resolution techniques
- Safety and Security
- Valuable experience from large corporate properties & small corporate buildings
- Heavy Lifting
- Measurement and Calculation Accuracy
- Materials Handling
- Safety and compliance
Languages
Spanish
Native or Bilingual
Timeline
Driver
Guerra Gutierrez Enterprises
09.2021 - 08.2024
Security Officer/Dispatcher
Securitas Security Services USA-USH/CW
07.2016 - 01.2021
Construction Laborer
Century Development Corporation
09.2011 - 11.2015
Sandwich Artist
SUBWAY®Restaurants
01.2008 - 09.2011
GED -
Burbank Adult School