Timothy Zigmont
Professional driver
East Berlin,CT
Summary
Professional driver with experience in transportation and business management.
Overview
41
41
years of professional experience
Work History
Driver
Dattco
New Britain, CT
03.2022 - Current
- Collaborated with dispatchers, trip coordinators, and support staff to resolve logistical issues and maintain timely service.
- Mentored new drivers on company policies, defensive driving practices, and customer service protocols.
- Recognized for a clean driving record and consistent customer satisfaction ratings over 30 years.
Driver
T&C Transporation
New Britain, CT
03.2015 - 02.2022
- Safely operated activity and coach buses for local and long-distance trips, consistently meeting tight schedules and high customer service standards.
- Managed pre-trip inspections, route planning, and compliance with regulations to ensure safe and efficient operations.
General Manager Motor Coach
Premier Bus Lines
Berlin, CT
01.2008 - 01.2014
- Directed all aspects of motor coach operations, including scheduling, staffing, fleet management, budgeting, and client relations.
- Drove strategic growth initiatives that increased sales volume by 100% within the first year and by 150% within two years.
- Oversaw expansion efforts that resulted in tripling the company's size over a two-year period, including fleet growth and increased market share.
- Implemented operational improvements to enhance service reliability, safety compliance, and customer satisfaction.
- Managed recruitment, training, and performance evaluation of drivers and dispatch staff, fostering a high-performance team culture.
- Coordinated directly with clients, vendors, and regulatory agencies to ensure smooth operations and regulatory compliance.
Terminal Manager
Dattco
New Britain, CT
01.2000 - 01.2008
- Oversaw daily operations of a busy terminal, managing a fleet of 100 buses and supervising 100+ drivers, mechanics, and support staff.
- Trained and mentored new drivers on company policies, safety standards, route procedures, and customer service expectations.
- Recognized with a Safety Award in Bus Transportation for exceptional leadership in promoting a culture of safety.
- Acted as a key point of contact between company leadership, staff, and clients to ensure smooth and responsive service.
Charter/Tour Driver
Dattco
New Britain, CT
01.1996 - 01.2000
- Maintained detailed logs, incident reports, and mileage records in accordance with federal transportation guidelines.
- Served as the on-the-ground point of contact for clients during charter operations, effectively handling last-minute changes and problem-solving in real time.
Real Estate Sales Manager
Compass/Prudential Realty
Newington, CT
01.1986 - 01.1996
- Managed a top-performing 35 person real estate sales team, overseeing daily operations, strategic planning, and client relations.
- Consistently exceeded sales targets, earning multiple sales awards for outstanding performance and revenue generation.
- Led marketing initiatives, contract negotiations, and closing processes, contributing to a sustained increase in company revenue.
- Recruited, trained, and coached new agents, specializing in land acquisition, fostering a high-achieving sales culture focused on customer satisfaction and professionalism.
- Implemented business development strategies that expanded market presence and strengthened client retention, specifically in the area of planning and development of subdivisions.
Education
Diploma - undefined
Berlin High School
06.1970
Skills
- Professional Driver
- Manager of Transportation
- Customer Service
- Transportation and Logistics
- Dispatch
- Sales Manager
Volunteer Experience
- Planning and Zoning Commission Officer
- Fire Department Chief
- Volunteer Firefighter
Timeline
Driver
Dattco
03.2022 - Current
Driver
T&C Transporation
03.2015 - 02.2022
General Manager Motor Coach
Premier Bus Lines
01.2008 - 01.2014
Terminal Manager
Dattco
01.2000 - 01.2008
Charter/Tour Driver
Dattco
01.1996 - 01.2000
Real Estate Sales Manager
Compass/Prudential Realty
01.1986 - 01.1996
Diploma - undefined
Berlin High School