Timothy Zigmont
East Berlin,CT
Summary
Professional driver with experience in transportation and business management.
Overview
41
41
years of professional experience
Work History
Driver
Dattco
2022.03 - Current
- Collaborated with dispatchers, trip coordinators, and support staff to resolve logistical issues and maintain timely service.
- Mentored new drivers on company policies, defensive driving practices, and customer service protocols.
- Recognized for a clean driving record and consistent customer satisfaction ratings over 30 years.
Driver
T&C Transportation
2015.03 - 2022.02
- Safely operated activity and coach buses for local and long-distance trips, consistently meeting tight schedules and high customer service standards.
- Managed pre-trip inspections, route planning, and compliance with regulations to ensure safe and efficient operations.
General Manager Motor Coach
Premier Bus Lines
2008.01 - 2014.01
- Directed all aspects of motor coach operations, including scheduling, staffing, fleet management, budgeting, and client relations.
- Drove strategic growth initiatives that increased sales volume by 100% within the first year and by 150% within two years.
- Oversaw expansion efforts that resulted in tripling the company's size over a two-year period, including fleet growth and increased market share.
- Implemented operational improvements to enhance service reliability, safety compliance, and customer satisfaction.
- Managed recruitment, training, and performance evaluation of drivers and dispatch staff, fostering a high-performance team culture.
- Coordinated directly with clients, vendors, and regulatory agencies to ensure smooth operations and regulatory compliance.
Terminal Manager
Dattco
2000.01 - 2008.01
- Oversaw daily operations of a busy terminal, managing a fleet of 100 buses and supervising 100+ drivers, mechanics, and support staff.
- Trained and mentored new drivers on company policies, safety standards, route procedures, and customer service expectations.
- Recognized with a Safety Award in Bus Transportation for exceptional leadership in promoting a culture of safety.
- Acted as a key point of contact between company leadership, staff, and clients to ensure smooth and responsive service.
Charter/Tour Driver
Dattco
1996.01 - 2000.01
- Maintained detailed logs, incident reports, and mileage records in accordance with federal transportation guidelines.
- Served as the on-the-ground point of contact for clients during charter operations, effectively handling last-minute changes and problem-solving in real time.
Real Estate Sales Manager
Compass/Prudential Realty
1986.01 - 1996.01
- Managed a top-performing 35 person real estate sales team, overseeing daily operations, strategic planning, and client relations.
- Consistently exceeded sales targets, earning multiple sales awards for outstanding performance and revenue generation.
- Led marketing initiatives, contract negotiations, and closing processes, contributing to a sustained increase in company revenue.
- Recruited, trained, and coached new agents, specializing in land acquisition, fostering a high-achieving sales culture focused on customer satisfaction and professionalism.
- Implemented business development strategies that expanded market presence and strengthened client retention, specifically in the area of planning and development of subdivisions.
Education
Diploma -
Berlin High School
Berlin, CT06.1970
Skills
- Professional Driver
- Manager of Transportation
- Customer Service
- Transportation and Logistics
- Dispatch
- Sales Manager
- Safe driving practices
- Punctual and reliable
Timeline
Driver
Dattco
2022.03 - Current
Driver
T&C Transportation
2015.03 - 2022.02
General Manager Motor Coach
Premier Bus Lines
2008.01 - 2014.01
Terminal Manager
Dattco
2000.01 - 2008.01
Charter/Tour Driver
Dattco
1996.01 - 2000.01
Real Estate Sales Manager
Compass/Prudential Realty
1986.01 - 1996.01
Diploma -
Berlin High School
Personal Information
Title: Professional driver