Alberto García Blanco
Miami,FL
Summary
Enthusiastic Customer Service representative with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
17
17
years of professional experience
Work History
Customer Service Cashier
Don Pan
Doral, FL
01.2025 - Current
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Server
Hotel RIU Plaza
Miami Beach, FL
06.2023 - 01.2025
- Provided exceptional service to high volume of daily customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Housekeeping Supervisor
Hotel Crown Plaza
Columbus, OH
03.2021 - 04.2022
- Responsible for supervising and coordinating cleaning and maintenance activities, inventory control, and problem-solving in the establishment.
Server
Mi Pueblito Restaurant, Fontaineblue
Miami, FL
01.2020 - 02.2021
- Responsible for taking orders, serving food and beverages, and maintaining a clean, organized service area.
- Strong ability to work as part of a team and resolve problems efficiently.
Server
Palomilla Grill
Little Havana, Miami, FL
11.2018 - 12.2019
- Experienced server with excellent customer service skills, proficient in order taking, payment handling and team collaboration.
Human Resources Manager
Agencia de publicidad Atuen2
Coro, Venezuela
12.2016 - 09.2017
Administrator
Cooperativa Mercor
Coro , Venezuela
10.2015 - 11.2016
Administrative Manager
Construcciones El Isirio Conisiro
Coro , Venezuela
07.2014 - 09.2015
Administrative Manager
Mantenimiento servicio y construcción MASECA
Coro , Venezuela
05.2013 - 06.2014
Purchasing Department Head
Universidad Nacional Francisco Miranda
Coro , Venezuela
08.2008 - 04.2013
Education
Human Resources Management Specialist
Instituto Tecnológico Alonso Gamero
Business Administration
C. A. I. C
Senior Technician in Administration Mentioning Oil
Universidad José Leonardo Chirino
Adminstrative Assistant
C. E. P. R. U
Skills
- Adaptability and flexibility
- Time management
- POS system operation
- Inventory management
- Conflict resolution
- Attention to detail
- Positive and professional
- Verbal and written communication
- Sorting and Labeling
- Foreign language proficiency
Languages
Spanish
Native/ Bilingual
English
Professional
References
- David Garreno
Restaurant Manager, Hotel RIU Plaza
1 786 398 1027
Timeline
Customer Service Cashier
Don Pan
01.2025 - Current
Server
Hotel RIU Plaza
06.2023 - 01.2025
Housekeeping Supervisor
Hotel Crown Plaza
03.2021 - 04.2022
Server
Mi Pueblito Restaurant, Fontaineblue
01.2020 - 02.2021
Server
Palomilla Grill
11.2018 - 12.2019
Human Resources Manager
Agencia de publicidad Atuen2
12.2016 - 09.2017
Administrator
Cooperativa Mercor
10.2015 - 11.2016
Administrative Manager
Construcciones El Isirio Conisiro
07.2014 - 09.2015
Administrative Manager
Mantenimiento servicio y construcción MASECA
05.2013 - 06.2014
Purchasing Department Head
Universidad Nacional Francisco Miranda
08.2008 - 04.2013
Human Resources Management Specialist
Instituto Tecnológico Alonso Gamero
Business Administration
C. A. I. C
Senior Technician in Administration Mentioning Oil
Universidad José Leonardo Chirino
Adminstrative Assistant
C. E. P. R. U
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