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Experienced Customer Service Supervisor and Manager

Experienced Customer Service Representative and coach bringing 6+ years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.
Seasoned Customer Service Supervisor with unmatched customer service record and successful strategic development. Develops strong working relationships with teams to boost performance and meet objectives.
Results-driven Supervisor accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for people management.
Dependable Customer Service Supervisor proficient in team and operational leadership. Enthusiastic about supporting business success.
Personable Customer Service Supervisor with background of effective leadership and excellent customer service. Facilitates effective departmental communication and coordination to drive productivity and customer satisfaction ratings.

Willing to relocate to: Universal City, CA - Converse, TX - Schertz, TX Authorized to work in the US for any employer

Experienced customer service specialist with two decades in the insurance sector. Expertise in fostering effective environments that prioritize client support and problem-solving. Committed to building lasting relationships that contribute to client retention and business expansion. Authorized to work in the US for any employer.

Alberto Pereyra

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Science and Telecommunication Engineer

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