Alberto Quinones
Fort Myers,FL
Summary
Customer-focused retail professional with experience in sales, store supervision, inventory management, and e-commerce. Known for clear communication, problem solving, and strong relationship building.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Self Employed
Venus Beauty Products
Fort Myers , FL
03.2025 - 10.2026
- Posted products on eBay marketplace, optimizing item details for increased visibility.
- Analyzed pricing and competition to ensure competitive online listing values.
- Captured and edited high-quality product images for online listings, enhancing buyer engagement.
- Responded quickly to customer needs with prompt, efficient support.
- Packaged sold items for safe shipment through postal and carrier services.
Store Supervisor
Office Depot
Fort Myers , FL
10.2024 - 03.2025
- Oversaw daily operations to ensure efficient workflow and optimal store performance
- Supported and mentored team members to boost engagement and productivity
- Delivered exceptional customer service to improve satisfaction and foster loyalty
- Resolved customer inquiries and issues promptly to ensure positive shopping experiences
Sales Consultant
Carmax
Fort Myers, Florida
07.2024 - 10.2024
- Analyzed customer needs and identified solutions to meet their requirements.
- Presented CarMax no-haggle pricing and explained financing options clearly.
- Guided customers through test drives and vehicle feature demonstrations.
- Completed sales paperwork and verified customer information for CarMax transactions.
Self Employed
Venus Beauty Products
Fort Myers , FL
01.2024 - 07.2024
- Researched pricing and competition to set accurate online listing values.
- Listed products on eBay marketplace using seller dashboard and item descriptions.
- Updated inventory records to track available stock across online listings.
- Responded to buyer messages and resolved order questions promptly.
- Packaged sold items for safe shipment through postal and carrier services.
Delivery Driver
Fed Ex Ground
Fort Myers , FL
09.2023 - 12.2023
- Delivered FedEx Ground packages to homes and businesses along assigned routes.
- Navigated routes using maps, GPS, and delivery instructions.
- Scanned parcels with handheld device during pickup and delivery stops.
- Loaded van with packages following FedEx Ground route order.
- Inspected vehicle before shifts and reported safety concerns promptly.
Team Member
McDonalds
Fort Myers , FL
08.2022 - 09.2023
- Welcomed guests at McDonald's with a friendly smile. and provided friendly service at McDonald's.
- Operated front counter, ensuring accurate processing of customer orders to enhance customer satisfaction.
- Restocked condiments, packaging, and kitchen supplies during shifts to maintain operational efficiency.
Sales Associate
Office Depot
Fort Myers , FL
10.2021 - 08.2022
- Processed sales, returns, and exchanges using point-of-sale systems
- Recommended products based on customer needs and store inventory
- Assisted customers with office supplies, technology products, and print services
- Stocked shelves and organized merchandise displays across sales floor
- Maintained clean, organized work areas and customer service stations
Team Member
Pollo Tropical
Miami, FL
07.2020 - 04.2021
- Took customer orders accurately, ensuring all preferences and specifications were met.
- Executed daily tasks with precision, contributing to smooth operations.
- Processed cash transactions with accuracy, maintaining balanced registers at shift end.
Education
I.T. Specialist Certificate - Information Technology
Florida SouthWestern State College
Fort Myers, FL05-2026
High School Diploma -
Miami Sunset Senior High School
Miami, FL06-2020
Skills
- eCommerce strategies
- Inventory management
- Customer engagement
- Customer service
- Effective communication
- Problem solving
- Bilingual [Spanish]
- Relationship building
Certification
- I.T. Specialist
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Self Employed
Venus Beauty Products
03.2025 - 10.2026
Store Supervisor
Office Depot
10.2024 - 03.2025
Sales Consultant
Carmax
07.2024 - 10.2024
Self Employed
Venus Beauty Products
01.2024 - 07.2024
Delivery Driver
Fed Ex Ground
09.2023 - 12.2023
Team Member
McDonalds
08.2022 - 09.2023
Sales Associate
Office Depot
10.2021 - 08.2022
Team Member
Pollo Tropical
07.2020 - 04.2021
I.T. Specialist Certificate - Information Technology
Florida SouthWestern State College
High School Diploma -
Miami Sunset Senior High School