Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alberto Ramirez

Garland,TX

Summary

Field Service Engineer with 24 years experience background performing printer repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.

Overview

25
25
years of professional experience
46
46
Certification

Work History

Field Service Engineer

Verity Group
10.2007 - Current
  • Performed onsite installation, repair and maintenance of equipment.
  • Scheduled service calls according to customer location and urgency of need.
  • Provided technical support to troubleshoot, repair and maintain the printers.
  • Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.

Service Technician

TCS Corporate
Richards, TX
07.2002 - 10.2007
  • Performed trobleshooting, maintenance ,repair and installation of several printers.

Service Technician

Crown computer Supplies
Richardson, TX
01.1998 - 07.2002

Performed toner cartridge troubleshooting, repair and test, on-site and field printer repair and maintenanace

Education

BBA - Accounting And Business Management

Cetis 145
Mtz De La Torre Veracruz, Mexico
06.1986

Skills

  • Technical Support
  • Network Installation
  • Equipment Installation and Repair
  • Equipment Knowledge
  • Troubleshooting and Repair
  • Preventive Maintenance
  • Customer Service
  • Work Order Management
  • Equipment Reassembly

Certification

  • HP - Certified Maintenance and Reliability Technician from hpII to gemstones printers

Languages

Spanish
English
Full Professional
Spanish
Native or Bilingual

Timeline

Field Service Engineer

Verity Group
10.2007 - Current

Service Technician

TCS Corporate
07.2002 - 10.2007

Service Technician

Crown computer Supplies
01.1998 - 07.2002

BBA - Accounting And Business Management

Cetis 145

Similar Profiles

CREATE PROFILE
Alberto Ramirez