Summary
Overview
Work History
Education
Skills
Certifications And Additional Training
Languages
Timeline
Generic

Richard A. Cuevas

Houston,TX

Summary

Richard A. Cuevas combines over 15 years of expertise in field service engineering with recent advancements in Python-based AI and prompt engineering. His projects demonstrate the innovative integration of generative AI to improve troubleshooting, inventory management, and customer support, making him highly adaptable for roles requiring technical depth and process optimization.

Overview

22
22
years of professional experience

Work History

Field Service Engineer

Anton Paar
01.2017 - Current
  • Perform preventive maintenance, troubleshooting, repairs, and calibration of instrumentation across the assigned region.
  • Manage inventory and reporting tasks to ensure accuracy and compliance with company standards.
  • Complete field service administrative tasks while working remotely using SAP, CRM, and Lotus Notes.
  • Utilize electronic schematics and diagnostic tools to diagnose and repair complex analytical instruments, ensuring customer satisfaction.

Field Service Engineer

Geospace Houston
01.2007 - 12.2017
  • Diagnosed and resolved software and hardware issues, improving performance and reliability of seismic data acquisition systems.
  • Trained and assisted customers with troubleshooting application issues and provided on-site technical support during installations.
  • Led system commissioning, customer acceptance testing, and documented feedback for continual product improvements.
  • Oversaw inventory supervision, document control, and remote support operations using JDE software.

Technician / Support Engineer

74 D US ARMY Chemical Biological, Radiological, Nuclear (CBRN)
01.2003 - 12.2007
  • Assisted in establishing CBRN defense measures and provided training for military and civilian personnel.
  • Operated and maintained detection and decontamination equipment under rigorous field conditions.

Education

Networking -

Devry University

Basic Electronics Certification - undefined

Cleveland Institute of Electronics

Skills

  • Field Service & Maintenance
  • Preventive maintenance
  • Troubleshooting
  • Calibration
  • Repair of instrumentation and control systems
  • Technical Support
  • Customer Training
  • Remote technical support
  • On-site technical support
  • SAP
  • CRM
  • Lotus Notes
  • AI
  • Prompt Engineering
  • Python-based AI solutions
  • Prompt chaining
  • Role-based prompts
  • Project Management
  • Inventory Management
  • Barcode tracking
  • Process automation
  • Communication
  • Collaboration
  • Interpersonal skills
  • Bilingual
  • Electronic schematics
  • Diagnostic tools
  • AutoCAD
  • SolidWorks
  • Fiber optic equipment

Certifications And Additional Training

  • Advanced Fiber Optic Training – Fiber Instrument Sales, Inc.
  • EPTAC Training Certificate
  • Basic Offshore Safety Induction & Emergency (Including HUET & EBS)
  • Basic Training in AutoCAD and SolidWorks
  • Lead-Free Soldering – IPC-A-310, J-STD-001, IPC-7711 standards
  • Fiber Optic Hand Polish & Equipment Training (OTDR, Fusion Splicer)
  • Document Control & Inventory Management: Implemented a barcode system for First-In, First-Out tracking with multi-million-dollar inventories.
  • Business and Professional Speaking (English and Spanish)

Languages

Spanish
Professional Working

Timeline

Field Service Engineer

Anton Paar
01.2017 - Current

Field Service Engineer

Geospace Houston
01.2007 - 12.2017

Technician / Support Engineer

74 D US ARMY Chemical Biological, Radiological, Nuclear (CBRN)
01.2003 - 12.2007

Basic Electronics Certification - undefined

Cleveland Institute of Electronics

Networking -

Devry University

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Richard A. Cuevas