ALBERTO ZARATE
Long Beach,CA
Summary
Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Overview
9
9
years of professional experience
Work History
Courtesy Clerk
Northgate Gonzlez Markets
03.2024 - Current
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Returned unwanted items to correct store locations and restocked shelves.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained clean and tidy checkout area to optimize service delivery.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Retail Sales Associate
Target
10.2022 - 03.2024
- Resolved customer issues using listening skills, professional attitude and problem-solving techniques
- Evaluated customer needs and made appropriate product recommendations
- Shelved and stocked products in appropriate locations
- Helped maintain clean and orderly work environment
- Directed customers to appropriate merchandise and store locations
- Inventoried merchandise to keep accurate product counts
- Arranged items on promotional displays and shelves
- Alerted supervisors regarding safety and security issues
Grocery Clerk
Whole Foods Market
11.2020 - 10.2022
- Addressed customer questions and assisted in finding product locations
- Helped customers find suitable replacements for out-of-stock items
- Restocked shelves and faced products to keep grocery sales areas attractive and ready for customers
- Helped receive and process grocery deliveries and updated inventory counts
- Reported on damaged inventory, back-ordered purchases and completed sales
- Rotated items properly to maintain fresh stock and avoid spoilage or dry goods expiration
- Adjusted window and sales floor signage to reflect price changes and temporary promotions
- Assisted customers to locate hard-to-find items
- Collaborated with team members across different departments
- Restocked and front-faced shelves with merchandise
- Employed social skills to anticipate customers' additional needs
Banquet Server
American Golf Corporation
12.2015 - 03.2020
- Set tables and silverware
- Checked on banquet guests multiple times per event to offer excellent customer service
- Set up tables, buffets and service areas to prepare for different types of banquets
- Cleaned up spills and removed trash to maintain professional appearance of banquet areas
- Examined identification of guests before serving alcohol to protect company from liability
- Inspected meeting rooms to verify set-ups and correct problems before guests' arrival
- Delivered food and beverage items to guests quickly to meet service and quality standards
Education
High School Diploma - General Education
Millikan High School
Long Beach, CA06.2014
Skills
- Cash handling
- Transaction processing
- Regulatory compliance
- Conflict resolution
- Teamwork and leadership
- Customer service
- Manage inventory
- Organization
- Prioritization
- Problem-solving
Languages
Spanish
Timeline
Courtesy Clerk
Northgate Gonzlez Markets
03.2024 - Current
Retail Sales Associate
Target
10.2022 - 03.2024
Grocery Clerk
Whole Foods Market
11.2020 - 10.2022
Banquet Server
American Golf Corporation
12.2015 - 03.2020
High School Diploma - General Education
Millikan High School
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