Spending time with friends
Maleigha Ballard
Cashier
Dandridge,TN
Summary
Friendly and reliable Cashier and Courtesy Clerk, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking Cashier and Courtesy Clerk with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Courtesy Clerk
Food City
Dandridge, TN
2020.10 - Current
- Assisted customers with large purchases by carrying items to vehicles.
- Organized merchandise in front lanes.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Processed monetary transactions by giving and receiving cash, processing coupons and refunds and applying discounts.
- Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
- Utilized POS system to handle customer cash and credit card transactions.
- Conducted one-on-one training with 2 new employees to teach various store procedures.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Trained new personnel regarding company operations, policies and services.
Cashier
Food City
Dandridge, TN
2020.10 - 2022.10
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new team members on the expectations of the job
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Checked personal identifications during alcohol and tobacco sales.
- Greeted customers entering store and responded promptly to customer needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Culinary Arts
Jefferson County High School
Dandridge, TN 2001.05 -
Skills
Drawer management
Customer assistance
Cash register systems
Basic math skills
Cash Handling
Written and verbal communication
Reports and documents
Time management skills
Currency counting
Cash register operation
Staff Training
Money handling
Order taking
Purchase assistance
Cleaning and sanitizing
Interests
Listening to music
Watching television
music
I enjoy listening to a variety of music because I find it easier to express my feelings through lyrics and melodies. Music is my safe space and helps me stress relieve.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It’s easier to ask forgiveness than it is to get permission.
Grace Hopper
Timeline
Courtesy Clerk
Food City
2020.10 - Current
Cashier
Food City
2020.10 - 2022.10
No Degree - Culinary Arts
Jefferson County High School
2001.05 -